Mbiri Yakale: Hotel Man of the Half Century adalandira zaka 22 atamwalira

mbiri ya hotelo
mbiri ya hotelo

Mu 1950, makampani a hotelo anatcha Ellsworth Milton Statler "Hotel Man of the Half Century," ngakhale kuti anali atamwalira kwa zaka 22. Kukhudzidwa kwa Statler pakusunga nyumba za alendo kunali kwakukulu, palibe wina yemwe adayandikira.

Ngakhale ambiri amawona kuti Statler ndiye wamkulu wa hotelo, sanali wamkulu wamba. Munthu wamba, wolimba mtima yemwe adayamba kugwira ntchito ali ndi zaka zisanu ndi zinayi, adapitiliza kuvala suti za madola makumi awiri ndi nsapato za madola anayi ngakhale atapambana, ndipo adafanana ndi Will Rogers kuposa Rudolph Valentino.

Statler atayamba bizinesi ya hotelo, zotsatirazi zinali zofala:

  • Mahotela ena anachititsa manyazi alendo achimuna osalipidwa mwa kuwadula mathalauza awo m’mawondo ndi kuwapangitsa kuti apite m’chipinda cholandirira alendo ndi zikwangwani zonena kuti “akufa.”
  • Hotelo ina inaletsa alendo kulavulira makapeti, kugona pabedi atavala nsapato, kapena kukhomerera misomali pamipando.
  • Ngakhale mahotela abwinoko anali ndi zimbudzi zogawana. Mabafa nthawi zambiri ankawamanga papulatifomu, ndipo madzi otentha ankawonjezera masenti 25.
  • Pafupifupi 90 peresenti ya mahotela anali mapulani aku America, okhala ndi zakudya zotsika mtengo, zopanda malire zomwe zidaphatikizidwa mulingo wazipinda.
  • Kusuta kunali kosaloledwa kaŵirikaŵiri m’zipinda zodyeramo, m’mabala akazi oletsedwa, ndi vinyo ndi moŵa zogulitsidwa bwino koposa moŵa.
  • Zipinda zinkatenthedwa ndi mbaula kapena poyatsira moto. Zizindikiro zinakumbutsa alendo kuti asamaphulitse ma jets a gasi.
  • Palibe mwini hoteloyo amene anatcha nyumba yake kuti yadzaza mpaka mabedi onse aŵiri atadzazidwa, nthaŵi zambiri ndi anthu osawadziŵa. Kambiranani za kasamalidwe ka zokolola.

Statler ankakonda kwambiri chitonthozo m'mahotela ake kuposa zokongoletsa zokongola. "Wogulitsa nsapato ndi kalonga woyendayenda amafuna zomwezo akakhala panjira - chakudya chabwino komanso bedi labwino - ndipo ndizomwe ndikufuna kuwapatsa," adatero. Pofuna kutsutsa kuti mahotela ake sanali apamwamba mokwanira, Statler adati, "Nditha kuyendetsa hotelo yotchedwa yapamwamba kapena hotelo yomwe ingagonjetse chilichonse chomwe alendo opusawa akuchita, koma sindimagwira ntchito. munda umenewo. Zomwe ndikufuna kuchita ndikuti ndikhale ndi moyo wabwino komanso zinthu zabwino zambiri ndikundipatsa chakudya chabwino kuposa chomwe aliyense wa iwo ali nacho kapena kuchita, ndipo changa chizikhala pamtengo womwe anthu wamba angakwanitse. ”

Statler anabadwira pafamu pafupi ndi Gettysburg, PA pa Okutobala 26, 1863, mwana wa William Jackson Statler ndi Mary Ann McKinney. Ali wamng'ono, banjali linasamukira ku Bridgeport, Ohio kudutsa Mtsinje wa Ohio kuchokera ku Wheeling, West Virginia. Statler ndi abale ake ankagwira ntchito mwakhama komanso kutentha ku La Belle Glass Factory ku Kirkwood, OH, kuyang'anira mabowo aulemerero, ng'anjo zing'onozing'ono zomwe zimagwiritsidwa ntchito kutentha ndi kufewetsa magalasi kuti apangidwe kukhala mabotolo kapena zinthu zina. Statler adafika mu hotelo ngati kamnyamata ka belu usiku ku McLure House Hotel ku Wheeling.

Ali ndi zaka 15, Statler yemwe adayamba kugwira ntchito pa $ 6 pamwezi, bolodi ndi malangizo, adakwezedwa kukhala mtsogoleri wa bellman. Podzafika chaka chotsatira, Statler anali ataphunzira kusunga marekodi owerengera ndalama, ndipo ali ndi zaka 19, anakhala woyang’anira hotelo.

Mu 1878, McLure House inali ndi elevator, koma idasungidwa kwa alendo ndi manejala. A Bellboys ankayenera kugwiritsa ntchito masitepe kunyamula katundu ndi zofunikira za alendo monga madzi otentha ndi kuyatsa. Zipinda zogona alendo zinali zosakwanira, zokhala ndi bedi, mpando, ndi mbedza yayikulu pachitseko. Mwachiwonekere, saloon ya McLure inali yogwirizana ndi zosowa za alendo, yopereka chakudya chamasana chaulere chokhala ndi nyama zozizira, mazira owiritsa mwamphamvu ndi mkate wa rye. Chojambula chachikulu cha mkazi wamaliseche chinapachikidwa pa bala.

Pochita chidwi komanso mwanzeru, Statler adabwereketsa chipinda cha mabilidi ndi matikiti a njanji kuhoteloyo ndikupangitsa kuti apindule. Analandira thandizo kuchokera kwa gwero lomwe sankayembekezera: mchimwene wake Osceola anali ndi luso lodabwitsa la mabiliyoni. Kutchuka kwa Osceola kunabweretsa anthu ku hotelo kuti akawonere ngwazi yakomweko ikugonjetsa osewera ochokera kunja kwa tawuni. Statler adagula kampani yomwe imayendetsa misewu yapafupi, Musee Bowling Lanes ya mayendedwe anayi, adawonjezera misewu inayi ndikuyika matebulo asanu ndi atatu osambira ndi ma billiard. Kenaka adakonza mpikisano wa bowling mumzinda wonse ndi mphoto yaikulu ya $ 300 kwa gulu lopambana.

"The Pie House" munyumba ya Musee, adapatsa amayi ake ma pie, nkhuku yowotchedwa ndi masangweji a nyama yokazinga pa chipolopolo cha mazira ndi siliva wopangidwa ndi tebulo. Malowa anali otanganidwa kwambiri, kotero kuti anyamata a ma pin omwe anali m’tinjira ta bowling adathera nthawi yawo yopuma akugwedeza mafiriji a ayisikilimu.

Bizinesi yabanja idayenda bwino ndi Osceola monga manejala wa chipinda cha billiard; m'bale Bill anali ndi udindo woyang'anira mayendedwe a bowling; Amayi Mary ndi mlongo Alabama adatulutsa masangweji ndi ma pie. Ponena za Ellsworth, ndalama zokwana madola 10,000 pachaka zinamuthandiza kukwaniritsa maloto ake: kukhala ndi hotelo ya zipinda 1,000 ku New York City. Pamapeto pake, iye anakwaniritsa izo, kutsatira mzere wakale wa vaudeville kuti kuti ukafike ku New York City, umayenera kupita ku Buffalo.

Statler ankakonda kupita kukawedza ndi anzake ku St. Clair River ku Star Island ku Canada. Mu 1894, pobwerera kwawo, adayima ku Buffalo komwe adawona nyumba ya Ellicott Square yomwe ikumangidwa, yomwe imatchedwa "nyumba yayikulu kwambiri padziko lonse lapansi". Anamva kuti oyang'anira amafunafuna opareshoni yalesitilanti yayikulu $8,500 pachaka yobwereketsa. Statler adachita mgwirizano kuti abwereke malowo pokhapokha atapeza ndalama zokwanira kuti apereke malo odyera akulu. Chilimwe chimenecho, Statler anakwatiranso Mary Manderbach, amene anakumana naye ku Akron zaka zisanu ndi zitatu zapitazo. Adasamukira ku Buffalo, ndikutsegula Malo Odyera a Statler Julayi 4, 1895 ndi zozimitsa moto komanso mawu okonda dziko lawo.

Statler adatenga nawo gawo pa msonkhano wa Grand Army of the Republic womwe ungabweretse masauzande ankhondo akale a Union Army ndi mabanja awo ku Buffalo. Adatsatsa kwambiri menyu omwe amapereka "zonse zomwe mungadye 25¢." Kotala anagula bisque wa oyster, azitona, radishes, smelts yokazinga ndi tartar msuzi ndi mbatata Windsor, mwanawankhosa sauté Bordelaise ndi nandolo wobiriwira, wowotcha wamng'ono bakha ndi applesauce ndi mbatata yosenda, nkhonya Roman, zipatso kapena masamba saladi ndi Russian kuvala, kirimu wosanjikiza keke. , Metropolitan ayisikilimu, khofi, tiyi kapena mkaka. Kuonjezera apo, mukhoza kudya monga momwe mukufunira.

Mu 1907, Statler adamanga ndikutsegula Buffalo Statler yazipinda 300, ndikuyambitsa mahotela apakatikati omwe amatsimikizira chitonthozo ndi ukhondo. Pofunafuna mpikisano, adapanga "Statler plumbing shaft". Izi zinathandiza kuti zimbudzi zimangidwe mobwerera chakumbuyo, kupereka mabafa aŵiri pamtengo woposa mtengo wa imodzi ndi kumulola kukhala ndi zipinda zambiri zapayekha zokhala ndi mabafa oyandikana. Kutanganidwa kwa Statler ndi chitonthozo ndi mphamvu kunabweretsa zatsopano zotsatirazi: madzi oundana amayendayenda m'bafa iliyonse, telefoni m'chipinda chilichonse, chipinda chachikulu chokhala ndi nyali, mbedza yopukutira pambali pa galasi lililonse lachimbudzi, nyuzipepala ya m'mawa yaulere, ndi pini. khushoni ndi singano ndi ulusi. Mu 1922, ku Pennsylvania Statler ku New York City, Statler analengeza Servidor, gulu lotukumuka pakhomo la chipinda cha alendo mmene mlendoyo anapachikapo zovala zoyeretsera kapena kukanikiza. Valet amatha kuwanyamula ndi kuwabwezera osalowa m'chipindamo. The Pennsylvania Statler inalinso hotelo yoyamba kupereka chithandizo chokwanira chachipatala kuphatikizapo X-ray ndi chipinda cha opaleshoni, dokotala wausiku ndi dotolo wamano.

Statler analinso ndi nkhawa zopangitsa antchito ena kuyang'ana kukhutira kwa alendo. Pamene anakhazikitsa hotelo yake yoyamba, anati “hotelo ili ndi chinthu chimodzi chokha choti mugulitse. Chinthu chimodzi chimenecho ndi utumiki. Hotelo yomwe imagulitsa ntchito zosakwanira ndi hotelo yosauka. Ndi cholinga cha Hotel Statler kugulitsa alendo ake ntchito yabwino kwambiri padziko lonse lapansi. "

Malangizo a Statler pomalizira pake adakhala "Statler Service Code," njira yopangira antchito zolinga za woyambitsa. Khodiyo idadzutsa chidwi kwambiri kotero kuti idaperekedwa kwa alendo ndipo idakhala mwambo wa Statler. Kale kwambiri "mphamvu" zisanachitike, wogwira ntchito aliyense ku Statler adasainira chikole kuphatikiza izi:

  1. Kuchitira makasitomala athu ndi antchito anzathu mwanjira yachidwi, yothandiza, ndi yachisomo, monga momwe tingafune kuchitiridwa ngati maudindo asinthidwa;
  2. Kuweruza mwachilungamo - kudziwa mbali zonse ziwiri musanachitepo kanthu;
  3. Kuphunzira ndi kudziletsa;
  4. Kusunga katundu wathu- nyumba ndi zida- mumkhalidwe wabwino kwambiri nthawi zonse;
  5. Kudziwa ntchito yathu ndi kukhala aluso mu ntchito yake;
  6. Kukhala ndi chizolowezi chokonzekeratu;
  7. Kuchita ntchito zathu mwachangu; ndi
  8. Kukhutitsa makasitomala onse kapena kuwatengera kwa wamkulu wathu.

Mkazi wamasiye wa Statler, Alice adatha kusunga kampaniyo kusungunula panthawi ya Kukhumudwa. Anayendetsa Statler Hotel Co. mpaka 1954, pamene anaigulitsa ku Hilton Hotels kwa $111 miliyoni, kuphatikiza zipinda 10,400 za Statler ndi 16,200 za Hilton. Uku kunali kuphatikizika kwakukulu kwambiri kwa mahotelo komanso malonda akulu kwambiri anyumba ndi nyumba m'mbiri mpaka nthawi imeneyo.

StanleyTurkel | eTurboNews | | eTN

Wolembayo, Stanley Turkel, ndi wovomerezeka komanso wothandizira pamsika wama hotelo. Amagwiritsa ntchito hotelo yake, kuchereza alendo komanso kuwunikira komwe kumagwiritsa ntchito kasamalidwe ka chuma, kuwunikiridwa kwa magwiridwe antchito ndi magwiridwe antchito amgwirizano wama franchising ndi ntchito zothandizira milandu. Makasitomala ndi eni hotelo, osunga ndalama, ndi mabungwe obwereketsa.

“Akatswiri Opanga Mapulani a Hotelo Yaikulu ku America”

Bukhu langa lachisanu ndi chitatu la mbiriyakale yama hotelo lili ndi akatswiri khumi ndi awiri omwe adapanga ma hotelo 94 kuyambira 1878 mpaka 1948: Warren & Wetmore, Schultze & Weaver, Julia Morgan, Emery Roth, McKim, Mead & White, Henry J. Hardenbergh, Carrere & Hastings, Mulliken & Moeller, Mary Elizabeth Jane Colter, Trowbridge & Livingston, George B. Post ndi Ana.

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