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9 mwa 10 apaulendo amakhala omasuka kugwiritsa ntchito mapasipoti azaumoyo adigito

9 mwa 10 apaulendo amakhala omasuka kugwiritsa ntchito mapasipoti azaumoyo adigito
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Written by Harry Johnson

Kafukufukuyu akuwonetsa kufunikira kwakumvetsetsa zovuta za apaulendo pazazinsinsi, kugwiritsa ntchito mosavuta komanso chitetezo

  • 41% yaomwe akuyenda amafunitsitsa kusungitsa maulendo apadziko lonse lapansi mkati mwa milungu isanu ndi umodzi yoletsedwa
  • Mapasipoti azaumoyo a digito amatha kukhala chida chofunikira kwambiri poyambitsa maulendo
  • 74% yaomwe amafunsidwa angalolere kusunga zambiri zawo zamagetsi pakompyuta

Kafukufuku watsopano adapereka nkhani zolimbikitsa pamsika, pomwe 41% yaomwe akuyenda amafunitsitsa kusungitsa maulendo apadziko lonse mkati mwa milungu isanu ndi umodzi yoletsedwa.

Kafukufukuyu adawonetsanso kufunikira kwakumvetsetsa zovuta za apaulendo pazazinsinsi, kugwiritsa ntchito mosavuta komanso chitetezo.

Pamene maboma ndi makampani opanga maulendo amafufuza maubwino apasipoti yazaumoyo wa digito, uthenga wochokera kwa apaulendo ndiwowonekeratu: mapasipoti azaumoyo amtundu wa digito atha kukhala chida chofunikira potsegulira maulendo. Kafukufukuyu adawona kuti opitilira 9 pa 10 (91%) apaulendo omwe adafunsidwa adati adzakhala omasuka kugwiritsa ntchito pasipoti yazaumoyo yamagetsi pamaulendo amtsogolo.

Kafukufuku wolimbikitsayu amapereka chilimbikitso chofulumizitsa mapulani a mapasipoti azaumoyo a digito omwe angathandize kuthana ndi mavuto apaulendo. Kafukufukuyu adaperekanso uthenga wabwino kwa makampaniwa popeza opitilira 2 mwa apaulendo asanu (5%) ati adzalembetsa maulendo apadziko lonse pasanathe milungu isanu ndi umodzi atachotsedwa ntchito, kuwonetsa kuti chidwi chakuyenda chikadalipo.

Kafukufuku wa apaulendo 9,055 ku France, Spain, Germany, India, UAE, Russia, Singapore, UK ndi US adatinso chenjezo kwa mafakitale omwe ali ndi opitilira 9 pa 10 (93%) omwe ali ndi nkhawa zina zokhudzana ndi thanzi lawo paulendo ukasungidwa.

Mukafunsidwa za kulandila kosunga ndikugawana zidziwitso za digito, zotsatira za kafukufuku zikuwonetsa:

Pafupifupi theka la anthu (74%) aomwe adafunsidwa angalolere kusunga zamagetsi zamagetsi ngati zingawathandize kudutsa pa eyapoti mwachangu ndikuchezerana pamasom'pamaso

· Opitilira 7 pa 10 (72%) apaulendo omwe adafunsidwa angalolere kusunga zambiri zawo zamagetsi zamagetsi ngati zingawathandize kupita kumadera ena

· Apaulendo 68% adavomereza kuti atha kugawana nawo zaumoyo wawo ngati ndege zomwe amayenda pafupipafupi zimapereka njira yosungira zidziwitso zawo zapaulendo.

Ngakhale kulandila kugawana deta ndikokwera, makampani oyendetsa maulendo amafunika kulingalira zovuta za apaulendo pazogwiritsa ntchito deta. Zinthu zitatu zazikuluzikulu zomwe apaulendo ali nazo ndi izi:

Zovuta zachitetezo ndikudziwitsa anthu (38%)

Zomwe zimakhudzana ndi zachinsinsi pazokhudza zaumoyo zomwe ziyenera kugawidwa (35%)

Kusowa kowonekera komanso kuwongolera komwe deta imagawidwa (30%).

Kafukufukuyu adawunikiranso mayankho omwe angachepetse nkhawa zokhudzana ndi zaumoyo wa digito komanso kuyenda mtsogolo ndipo zotsatira zake zawonetsa:

· Apaulendo 42% adati pulogalamu yapaulendo yomwe ingagwiritsidwe ntchito paulendo wonseyi itha kuwongolera bwino mayendedwe awo ndikuwatsimikizira kuti chidziwitso chawo chili m'malo amodzi

· 41% ya apaulendo amavomereza kuti pulogalamu yamaulendo ingachepetse kupsinjika kwawo poyenda

· A 62% apaulendo atha kugwiritsa ntchito pulogalamu kuti asunge zidziwitso zawo ngati kampani yoyenda itagwirizana ndi kampani yodalirika.

Kafukufukuyu ndi wachiwiri pamayendedwe angapo apaulendo, pomwe Amadeus amawunika pafupipafupi momwe akumvera komanso nkhawa zawo kuti athandizire makampani kumanganso maulendo moyenera. Kafukufuku wa 2020 Rethink Travel adawulula momwe ukadaulo ungathandizire kukulitsa chidaliro cha apaulendo ndipo Amadeus adabwereranso funso ili kuti awone momwe chidaliro cha apaulendo chasinthira kuyambira Seputembara 2020. 91% yaomwe akuyenda tsopano akuti ukadaulo ukukulitsa chidaliro chawo choyenda, kuwonjezeka kuchokera ku 84% mu Seputembara 2020.

Atafunsidwa kuti ndiukadaulo uti womwe ungakulitse chidaliro choyenda m'miyezi ikubwerayi ya 12, mayankho am'manja adanenedwa ngati njira yotchuka, ndi matekinoloje atatu apamwamba kuphatikiza:

· Mapulogalamu apafoni omwe amapereka zidziwitso za paulendo ndi zidziwitso (45%)

Malipiro am'manja osalumikizidwa (mwachitsanzo, Apple kapena Google Pay, Paypal, Venmo) (44%)

Kukwera pafoni (mwachitsanzo, kukhala ndi chiphaso pa foni yanu) (43%)

Palibe kukayika kuti COVID-19 ipitilizabe kukonza momwe timayendera kwa miyezi ikubwerayi, monganso momwe zimakhudzira mbali zina zambiri m'miyoyo yathu. Komabe pakadali zosatsimikizika, kafukufuku wonga uyu amalimbitsa chiyembekezo changa kuti tidzakonzanso maulendo obwerera kuposa kale. Kugwirizana pakati pa maboma ndi mafakitale athu ndiye chinsinsi choyambitsanso maulendo, popeza tikupereka zoyembekezera za apaulendo zomwe zafotokozedwa mu kafukufukuyu wa Rebuild Travel digito, kugwiritsa ntchito ukadaulo woyenera kuti athe kulumikizana mosadukiza.

Kafukufukuyu akuwonetsanso gawo lalikulu lomwe ukadaulo udzagwira pomanganso maulendo. Tawona kusintha kuchokera pakufufuza kwathu komaliza, popeza apaulendo tsopano akuyang'ana kwambiri ukadaulo wama foni osagwira, malo ofunikira omwe angalimbikitse chidaliro cha apaulendo. Ndizofunikanso kuwona kuti apaulendo ali otseguka ku mapasipoti azama digito ndikugawana zidziwitso zawo akamadutsa ulendowu, njira zodzitchinjiriza zitakhazikika. Ku Amadeus, tadzipereka kukonzanso bizinesi yabwinoko, limodzi ndi makasitomala athu ndi anzathu.