Werengani zomwe anthu aku Norway Cruise Line adauza Attorney General

Werengani zomwe anthu aku Norway Cruise Line adauza Attorney General
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Bizinesi yapamadzi ikukonzekera kutayika kwakukulu kwa phindu lake la madola biliyoni. Pafupifupi makampani onse odziwika oyenda panyanja akhala owolowa manja ndi kubweza kwawo ndikukonzanso zosankha munthawi zino zakuwopseza kwa Coronavirus.

Oyendetsa ndege akupereka zochotsa zolipirira ndikuloleza kukonzanso.
Pafupifupi onse, kupatulapo mmodzi.

Mzere wa Norwegian Cruise Line uli ndi mazana a anthu okwera omwe adataya manambala 5 chifukwa NCL osapinda inchi imodzi kuti alandire makasitomala awo. Nkhani yowopsa pambuyo pa inzake ikuwonekera podzudzula mfundo za NCL, malamulo obisika, komanso kusasinthasintha, komanso kuyika okwera m'mavuto.

Gulu la ozunzidwa atayenda pamzere wa Norwegian Cruise Jade akufunsa wamkulu wa Norwegian Cruise Line ku Miami, US Federal Marine Commission, ndi ofesi ya Florida Attorney General kuti awathandize.

Werengani zomwe anthu aku Norway Cruise Line adauza Attorney General

Lero adalemba kalatayi yomwe idakopera eTurboNews.
eTN ikusindikiza zilembo zambiri popanda ndemanga ndikusintha:

NCL Guest Services   
Norwegian Cruise Line, Miami
CC: CEO H Sommer
US Federal Marine Commission
Attorney General Office (Miami)
Juergen Steinmetz (eTurboNews & Chitetezo)

Wokondedwa Mayi Mbalame,

Ndikulozera ku imelo yanu, yomwe ili pansipa, yomwe ikuyankha mauthenga omwe anatumizidwa kwa inu kuchokera kwa anthu pafupifupi chikwi chimodzi pa sitima yapamadzi ya NCL ya Jade, ponena za malipiro omaliza omwe kampaniyo inakonzekera kupereka pambuyo pa ulendo woopsa kwambiri. Ndikufuna kudandaula za mawu osakwanirawa ndikupempha NCL kuti ipereke chiwongola dzanja choyenera.

Mlandu wotsutsana ndi NCL sunakhudzidwe makamaka ndi Coronavirus (Covid 19) koma ndi momwe kampaniyo idasamalirira zochitika kuyambira pachiyambi mwachitsanzo.

  1. Kampaniyo, podziwa kuti Hong Kong sakalola kulowa, idachedwetsa kudziwitsa makasitomala ake mpaka kukwera kwawo ku Singapore atapatsidwa pepala lofotokoza kuti ulendowo wasinthidwa. Izi zinaphatikizapo kuthetsedwa kwa tsikulo ku Ha Long Bay komwe, kwa ambiri kukanakhala kosangalatsa kwambiri paulendo wapamadzi. Tikadadziwitsidwa za izi tisananyamuke ku London kupita ku Singapore tikanapanga mapulani ena.
  2. Tidauzidwa ndi ogwira ntchito ku Singapore kuti ngati sitipita paulendo wapamadzi sitidzabweza ndalama kuchokera ku kampaniyo, kapenanso mwayi wokonzanso ulendo wina. Choncho, osafuna kutaya ndalama zokwana £ 6,000.00 tinamva kuti tinalibe chochita koma kupitiriza ulendo wapamadzi wochepa komanso wotsika.
  3. Pambuyo pa doko loyamba (Thailand), tinauzidwa kuti tikhala tikuyenda molunjika ku doko lachitatu la Vietnamese ndikuyima mosiyanasiyana m'dzikolo motsata njira yobwerera. Zimenezi zinatanthauza masiku enanso panyanja ndipo pomalizira pake, chilengezo chimene sitidzabwerako aliyense za madoko aku Vietnamese omwe adakonzedwa chifukwa Vietnam singalole kuti Jade waku Norway alowe. Dzikoli linalola kuti zombo zina ziziima padoko panthawiyi. Bwanji osati Jade? Kodi n’chiyani chinachititsa kuti tisamauzidwe?
  4. Pamapeto pake tinali ndi madoko atatu okha oitanira ulendo wonse, awiri ku Thailand ndi amodzi pa malo achiwiri ku Cambodia. Izi sizinali zokwanira kulipira madoko asanu ndi atatu omwe tidalipira - ndikukonzekera maulendo oyendera. NCL yaphwanya mgwirizano wake ndi makasitomala ake omwe alandira china chosiyana kwambiri ndi chomwe adalipira. Apaulendo amayenera kuyimitsanso maulendo awo apandege kuchokera ku Hong Kong kupita ku Singapore ndipo anali ndi mantha ngati tingaloledwe kulowa Singapore konse, kapena kupirira masiku 14 okhala kwaokha.
  5. Kulankhulana ndi apaulendo kunali kovutirapo konse. Chitsanzo chimodzi chochititsa chidwi chinali pamene woyendetsa sitimayo analengeza kuti ngalawayo ikubwerera (ku doko lake lomaliza) kukatsitsa munthu wodwala. Sipanatchulidwepo zoti wokwera mwatsoka ameneyu anavulazidwa pangozi, ndipo anthu anali ndi mantha kuti anali ndi kachilomboka, zomwe zikanatanthauza kuti adziika yekhayekha. Woyendetsa ndegeyo akanatha kuthetsa manthawo mosavuta—koma anasankha kusatero.

Zonsezi, ili linali tchuthi losauka komanso lopangitsa kupsinjika maganizo lomwe linali loipitsitsa kuposa momwe limayenera kukhalira chifukwa cha kusowa kwa kampani yosamalira makasitomala ndi ogwira nawo ntchito, kupanga zisankho zolakwika ndi kulankhulana kosakwanira komanso ndalama zoperekedwa monga malipiro ndizosakwanira. Makamaka ndi kuchotsera kwapaulendo wina chifukwa ndikuganiza kuti anthu ambiri sangafune kuyendanso ndi NCL. Mwachitsanzo, ine ndi mkazi wanga takhala ndi maulendo angapo (okhutiritsa) ndi NCL pazaka khumi zapitazi koma sitikufuna kuyendanso ndi NCL pambuyo pa izi.

Ndikulimbikitsa kampaniyo kuti iganizirenso za chipukuta misozi yomwe ikufuna kupereka chifukwa chazovuta komanso kupsinjika kwenikweni, kusamalidwa bwino kwa zomwe zidayambitsa makasitomala ake. Zakhala zoonekeratu kuti maulendo ena apanyanja achita moyenera kwambiri kwa makasitomala awo pa nkhani yobwezera, kuletsa kapena kukonzanso ulendo wonsewo kupita ku njira ina, koma yosangalatsa mofanana kuyambira pachiyambi. NCL ikuwoneka kuti idapanga malamulowo pomwe imayenda movutikira makasitomala ndi ogwira nawo ntchito. Ulendo wonsewo wakhala wodetsa nkhawa komanso wosiyana kwambiri ndi womwe umagulitsidwa kwa makasitomala.

Chomwe ndingapereke kwa kampaniyi ndikuti ogwira ntchitowo adayesetsa kuti asangalatse okwerawo, mosasamala kanthu za momwe zinthu zinalili (momwe nawonso adawoneka kuti sanauzidwe pang'ono ndipo, m'madera ena mwachiwonekere anali ochepa chifukwa cha anzawo. kukakamizidwa kutsika mchombo).

Anthu ambiri azilemba ndemanga zapagulu zaulendowu ndikulankhula ndi atolankhani ndipo ngati NCL ipitiliza kuyika umbombo wamakampani pakusamalira makasitomala ndi antchito, mbiri yake idzawonongeka.

Wanu mowona mtima
Julian Mincham ndi Cordelia Bryan


Atsogoleri
Mphepo Zapamadzi za ku Norway
7665 Corporate Center Drive
Miami FL 33126 USA                                                                                    

14th FEBRUARY 2020

Okondedwa Akuluakulu
Ife, okwera omwe adasaina m'ngalawa ya MV Norwegian Jade, tilembera kalata yosonyeza kusakhutira kwathu ndi Far East Cruise yoperekedwa ndi Norwegian Cruises Ltd (NCL) pakati pa 6 ndi 17 February 2020.

Polowa nawo paulendo wapamadzi ku Singapore pa 6 February okwera adauzidwa kuti ulendowo wasinthidwa kwambiri chifukwa sudzaimbiranso ku Ha Long Bay kapena kutha ku Hong Kong.

Panthawiyo, anthu angapo anapempha kuti asiye koma anauzidwa kuti ataya ndalama zawo zonse. Apaulendo ambiri adalowa nawo paulendowu monyinyirika, osasangalatsidwa ndi kuchotsera kwa 10%. 

Chiyambireni, ulendowu wakhala ukusintha zambiri komanso chinyengo chambiri. Ngakhale kuti thanzi lamadzimadzi linapangitsa kuti zikhale zovuta kupanga ziganizo zoyenera, NCL inatha kupanga zisankho zonse zolakwika.

Mukudziwa za ulendo womaliza koma zotsatira zake zonse ndizakuti takhala masiku 6 panyanja ndipo 3 tikhala pamalo okweranso. Tili ndi lingaliro kuti NCL yasintha kwambiri ulendo wapamadzi kuti ukhale wosiyana kwambiri ndi zomwe tidagula.

Tikuwona kuti maulendo ena angapo apaulendo abweza 100% kwa alendo awo kapena kuletsa maulendo awo pamikhalidwe yofananira. Tikufuna kubwezeredwa 100% ya ndalama zonse zolipiridwa ndi zolipirira zomwe zidachitika, kuphatikiza kusintha kwa ndege. 

Yankho lidalandiridwa pa February 23, 2020


Wokondedwa Chris,

M'malo mwa Norwegian Cruise Line, zikomo kwambiri chifukwa cha kukhulupirika kwanu komanso potipangira tchuthi chomwe mwasankha. Tikupepesa moona mtima pazosintha zamphindi zomaliza za Jade waku Norwegian February 6th, 2020 ndikutha kumvetsetsa kukhumudwa kwanu. 

Monga mukudziwira, mayiko ena ku Asia adakonzanso malamulo awo, malamulo, ndi zofunikira zoyendera madoko awo popanda chidziwitso chambiri pamayendedwe apanyanja. Vietnam ndi amodzi mwa mayikowa. Tinkalankhulana nthawi zonse ndi doko ndipo tidatsika anthu 110 ku Thailand m'mbuyomu paulendowu kuti tiwonetsetse kuti tikutsatira zomwe Vietnam idasinthidwa pa February 7.th, 2020. Vietnam inakhala yosayenerera panthawiyi ndipo inakana mafoni athu omwe akubwera, ngakhale kuti tinavomereza mafoni athu m'mbuyomo ndipo ngakhale tinachitapo kanthu, tinachita kuti tigwirizane ndi ndondomeko zawo zatsopano.

Monga nthawi zonse, timayesetsa kusunga mayendedwe athu. Komabe, nthawi ngati izi, timakakamizika kupanga masinthidwe. Ngakhale tikunong'oneza bondo kuti mukupitirizabe kukhumudwitsidwa paulendo wanu wapamadzi komanso malingaliro athu oti muthetse vutoli, tikuyamikira kuti mwatenga nthawi kutifotokozera nkhawa zanu.

Monga kampani, tadzipereka kupititsa patsogolo kukhutira kwamakasitomala mosalekeza. Pozindikira zovuta komanso zokhumudwitsa zomwe mudakumana nazo, tidabweza 10% kubweza ndalama zolipirira panopo, kusintha kwa ndege mpaka $300 pa munthu aliyense, $200 pa stateroom onboard ngongole ndi 50% ngongole yamtsogolo yapaulendo monga chisonyezero cha chikhumbo chathu chokhala ndi mwayi wina kwaniritsani zomwe mukuyembekezera.

Zachisoni, sitingathe kulemekeza pempho lanu loti muwonjezere chipukuta misozi ndikupepesanso.

Tikuyembekezera mwayi woti mudzabwerenso nafe posachedwa.
Mafuno onse abwino,

Katty Byrd | VP Guest Services
P: +1 954.514.4070 | F: +1 305.436.2179

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Wachinyamata T Steinmetz

Juergen Thomas Steinmetz wakhala akugwirabe ntchito zapaulendo komanso zokopa alendo kuyambira ali wachinyamata ku Germany (1977).
Iye adayambitsa eTurboNews mu 1999 ngati nkhani yoyamba yapaintaneti yantchito zapaulendo padziko lonse lapansi.

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