Spirit Airlines yapatsidwa chindapusa chophwanya malamulo oteteza ogula.
U.S. Department of Transportation Lachinayi idapereka chindapusa kwa wonyamula kuchotsera ku Miramar $375,000 chifukwa cholephera kutsatira malamulo oletsa kubweza chipukuta misozi, kutsatsa malonda, mangawa a katundu ndi zofunika zina zoteteza ogula. Chilango chapachiweniweni ndi mbiri ya kuphwanya kwamtunduwu, a DOT idatero potulutsa atolankhani.
Apaulendo adakwera ndi mzimu kuchokera kundege zomwe zagulitsidwa kwambiri koma sanapereke chipukuta misozi kapena chidziwitso cholembedwa chaufulu wawo wolandira chipukuta misozi momwe amafunikira. Spirit inalepheranso kuthetsa madandaulo a katundu panthaŵi yokwanira, nthaŵi ina inatenga miyezi 14 kuti ipereke chipukuta misozi.
Kuphatikiza apo, ndegeyo idaphwanya malamulo a DOT popereka chipukuta misozi pa katundu wochedwetsedwa pokhapokha paulendo wopita ndi kubwerera komanso pazogula zomwe zidapangidwa maola opitilira 24 atafika. Mzimu unaphwanyanso malamulo okhudza katundu paulendo wapadziko lonse lapansi pokana kuvomera kusowa kwa makompyuta am'manja ndi zinthu zina zomwe adalandira ngati katundu, idatero DOT.
Ndegeyo idaphwanya malamulo a DOT oti otsatsa malonda afotokoze mtengo wathunthu pochotsa zolipiritsa zoperekedwa ndi wonyamula katundu pamtengo woyambira. Mzimu unaphwanyanso malamulo a DOT mwa kulephera kusunga makope a madandaulo ogula komanso kulephera kupereka malipoti ofunikira panthawi yake, DOT inawonjezera.
Mzimu umathandizira Tampa International Airport yokhala ndi gawo lochepera la 5 peresenti pamsika.
"Kugulitsa ndalama zokwana madola 9 kwatipangitsa kukhala otchuka kwambiri ndipo, zaka zingapo zapitazo pamene tinatengera chitsanzo ichi, tinali ndi zowawa zomwe zinkakulirakulira panthawi ya kusintha," Mneneri wa Mzimu Misty Pinson adatero mu e-mail. "Tathana ndi zovuta zonse zomwe zidapangitsa kuti kasitomala avutike zaka zingapo zapitazo, kuphatikiza kukweza makina athu apakompyuta ndikugwiritsa ntchito mnzathu watsopano wosungitsa malo."
Ntchito zamakasitomala zavutitsidwa ndi Spirit mokomera kuchepetsa ndalama, atero a Stuart Klaskin, wofufuza zandege wa Coral Gables-based Klaskin Kushner & Co.
"Ndikuganiza, kwakanthawi, Mzimu adayiwalanso zina zomwe zidachitika paulendo kunja kwamitengo yokha," adatero. "Mwachilungamo, malingaliro anga ndikuti akuchitapo kanthu kuti asunthire ndege kumalo komwe ogula amakumana ndi zabwino zambiri kuchokera pamaulendo, osati mtengo chabe."
Koma, mbiri yautumiki wosauka imapangitsa Mzimu kukhala pachiwopsezo chaonyamula ena otsika mtengo kuti apikisane nawo, Klaskin adati. Onyamula monga JetBlue ndi Kumwera chakumadzulo akukulitsa mapazi awo ndipo, atapatsidwa chisankho chowuluka ndi chonyamulira chomwe chimalipira ndalama zochulukirapo koma chimapereka chidziwitso chabwino kwa makasitomala, ogula adzachita zimenezo, adatero.
"Kunyenga kwakukulu ndi ndege zotsika mtengo nthawi zonse kwakhala kuti mtengo umapambana," adatero Klaskin. "Palinso gawo lautumiki."
ZOMWE MUNGACHITE PA NKHANIYI:
- “In fairness, my impression is that they are taking steps to move the airline in a direction where the consumer experience is more positive from a travel perspective, and not just a price perspective.
- Carriers such as JetBlue and Southwest are expanding their footprints and, given the choice to fly with a carrier that charges a little more money but provides a better customer experience, consumers will do so, he said.
- Spirit also violated DOT rules by failing to retain copies of consumer complaints and by failing to file required reports in a timely manner, the DOT added.
