Lero AirHelp yalengeza zotsatira zake zapachaka za AirHelp Score zomwe zimayesa ndege zapadziko lonse lapansi ndi ma eyapoti. Yoyamba kukhazikitsidwa mu 2015, AirHelp Score ndiyo kufufuza kwakukulu kwa deta yochokera ku ndege ndi ma eyapoti, kuwayika pa khalidwe lautumiki, kugwira ntchito pa nthawi yake, kukonza zodandaula ndi chakudya ndi masitolo - poganizira maulendo a ndege ndi pambuyo pa ndege.
Kuti apange kusanja kumeneku, kampani yoona za ufulu wa okwera ndege yagwiritsa ntchito magwero apamwamba kwambiri, kuphatikiza nkhokwe yake ya ziwerengero za ndege, yomwe ndi imodzi mwazinthu zazikulu komanso zochulukirapo padziko lonse lapansi, malingaliro amakasitomala masauzande ambiri komanso zomwe adakumana nazo pothandiza 10 miliyoni. okwera padziko lonse lapansi amalipira chipukuta misozi pambuyo pa kusokonezeka kwa ndege.
Zotsatira za 2019 AirHelp Score zimatsimikizira ndege zomwe zimayika makasitomala patsogolo
Ndege yapamwamba kwambiri pagulu la 2019 AirHelp Score ndi Qatar Airways, yomwe yakhala ndi malo apamwamba kuyambira 2018 chifukwa chosasinthika pakukonza zodandaula komanso kusunga nthawi. Makamaka, Qatar Airways yapeza 7.8 pakugwira ntchito ndi 8.4 pakuchita kwake munthawi yake. Kupatulapo Qatar Airways, kusintha kwakukulu kunachitika pakati pa ndege zisanu zapamwamba; American Airlines, Aeromexico, SAS Scandinavian Airlines ndi Qantas adakhala pa nambala yachiwiri mpaka yachisanu, zomwe zidawonetsa kupambana kwakukulu pakukonza zonena komanso kusunga nthawi.
Ngakhale ndege zisanu zapamwamba zidachita bwino m'malo omwe anthu amangoyang'ana kwambiri monga kukonza zonena komanso kusunga nthawi, ndege zingapo zotsika kwambiri, kuphatikiza Ryanair, Korean Air, EasyJet, ndi Thomas Cook Airlines, zidakhala mitu yankhani chaka chino chifukwa chozunza okwera. Mwachitsanzo, ogwira ntchito ku Ryanair adachita sitiraka, zomwe zinayambitsa kusokonezeka kosawerengeka, ndipo ndegeyo inakana kulipira malipiro omwe okwera ndege anali nawo. Izi zikuwonetsa kuti kusayenda bwino kwa okwera ndege kukapanda kuwoneka bwino.
"2019 AirHelp Score imatsimikizira kuti ndege zokhala ndi anthu okwera kwambiri zimapereka zambiri kuposa kusunga nthawi. Tiyenera kukumbukira kuti ndege zikugwira ntchito ndi mtundu watsopano wapaulendo: wophunzira, wodziwa bwino zosowa zake ndi ufulu wake, ndipo amatha kusankha pakati pa maulendo angapo oyendetsa ndege. Zimatanthawuza kuti ngakhale ndege zomwe sizingasunge nthawi zimakhala ndi mwayi woti anthu okwera ndege azilumikizana ndi mtundu wawo popereka chithandizo chabwino pambuyo ponyamuka ulendo wawo ukasokonekera. Kafukufuku wathu akuwonetsa kuti ndege zomwe zimayika okwera ndege patsogolo ndikudziimba mlandu popereka ziwongola dzanja zoyenera mwachangu komanso mosavutikira zimapeza chidaliro chamakasitomala pamsika wampikisanowu, "atero CEO wa AirHelp komanso woyambitsa mnzake Henrik Zillmer.
Kuwongolera kwa eyapoti ya AirHelp Score kukufunikabe
Pakati pa ma eyapoti 132 omwe adawunikidwa, makasitomala adasangalala ndi zomwe zachitika pa Hamad International Airport, Tokyo Haneda International Airport ndi Athens International Airport, omwe adasankhidwa kukhala ma eyapoti atatu apamwamba kuyambira pomwe adasankhidwa kukhala AirHelp Score koyamba. Eindhoven Airport, Kuwait International Airport, ndi Lisbon Portela Airport idasowa kwambiri chaka chino. Ma eyapoti onse adavoteledwa potengera momwe amagwirira ntchito nthawi yake, mtundu wautumiki komanso zakudya komanso kugula.
"Zikuwonekeratu kuti makampani oyendetsa ndege padziko lonse lapansi akufunika kusintha kwambiri, chifukwa ndege zachulukirachulukira komanso kuimitsidwa kumakhala mitu yankhani zapadziko lonse mwezi ndi mwezi, komanso kuzunzidwa kosalekeza kwa okwera," adatero Zillmer. "Ngakhale kuti ndege zambiri zaku US ndi ma eyapoti zidavotera bwino chaka chino, padakali ntchito yambiri yoti ichitike chifukwa opitilira 90% akuyenda ku United States sakudziwabe za ufulu wawo wokwera ndege."
ZOMWE MUNGACHITE PA NKHANIYI:
- Kuti apange kusanja kumeneku, kampani yoona za ufulu wa okwera ndege yagwiritsa ntchito magwero apamwamba kwambiri, kuphatikiza nkhokwe yake ya ziwerengero za ndege, yomwe ndi imodzi mwazinthu zazikulu komanso zochulukirapo padziko lonse lapansi, malingaliro amakasitomala masauzande ambiri komanso zomwe adakumana nazo pothandiza 10 miliyoni. okwera padziko lonse lapansi amalipira chipukuta misozi pambuyo pa kusokonezeka kwa ndege.
- The highest rated airline in the 2019 AirHelp Score rankings is Qatar Airways, which has successfully held its top position since 2018 due to consistency in effective claims processing and high punctuality.
- First launched in 2015, AirHelp Score is the most comprehensive data-based evaluation of airlines and airports, rating them on service quality, on-time performance, claim processing and food and shops –.
