Connor Joyce anali wokwera sitima yapamadzi yaku Norwegian Jade. Sikunali ulendo wa tsiku ndi tsiku, koma maloto owopsa. Connor ndi Woyambitsa ndi CEO ku Behavioral Insights Professional Society ku Seattle, Washington.
Lero adapereka lipoti lomwe adalemba pa Facebook yake kuti:
Ndakhumudwa, ndipo ine pamodzi ndi anthu ena pafupifupi 1,000 omwe adakwera tidasaina pempho lofuna kuti atibwezere ndalama zonse pazomwe takumana nazo pa Norwegian Jade. Nkhani yathu ndi iyi:
Ndi Lamlungu, February 16 m'mawa, pafupifupi mamailosi 50 kugombe la Thailand ndipo m'malo mosangalala ndi maola otsala aulendo wapamadzi wamasiku 11, gulu la anthu opitilira 400 asonkhana kuti afune kubwezeredwa chifukwa chatchuthi chomwe chidalephera. Izi sizinayambidwe ndi kuyesayesa kumodzi kapena ziwiri koma mndandanda wa zisankho zolakwika, kulephera kwa kulumikizana, ndi zomwe sizingafotokozedwe ndi china chilichonse koma umbombo wamakampani.
Izi zonse zidayamba ndi nkhani yoti a Banja laku Hawaii silinabwezedwe ndalama zoposa $30,000 atapempha kuti asiye ulendo wawo wapamadzi mu COVID-19 idakhudza Southeast Asia. Alendo omwe adapemphanso zofanana adakumana ndi mayankho ofanana kotero kuti ambiri adakwera ngalawa monyinyirika, ine ndi mkazi wanga kuphatikizanso.
Kusamvana kudayamba tisanachoke. Ena adadziwitsidwa zakusintha kwaulendo tisanafike kokwerera, koma ambiri sanadziwe mpaka atalowa. Ulendo wathu sunathenso ku Hong Kong ndipo m’malo mwake, tinali kubwerera ku Singapore, ndi ulendo wotalikirapo wobwerera kwathu sitikakhalanso padoko ku Halong Bay. Monga awiri mwa madera akuluakulu omwe adapangitsa kuti apaulendo asankhe ulendo wapamadziwu, chinali chovuta kwambiri. NCL idapereka ndalama 10% kubweza ndi 25% kuchotsera paulendo wam'tsogolo ngati chipukuta misozi. 25% sichiyenera kupitirira 25% yomwe tidalipira paulendowu.
Njira ina yatsopano yolowera idakhazikitsidwanso, wokwera aliyense yemwe adapita ku China m'masiku 30 apitawa sangathenso kulowa nawo. Bakwesu abacizyi bakali kubweza ntaamu naa kubwezegwa mali aakubweza ntaamu, buumi bwesu botatwe tiibakali kukonzya kujana bwiinguzi. Ndikuyenda pachitetezo ndikudutsa njira yokwerera, ndidapeza zosangalatsa kuti pasipoti yanga sinayang'anitsidwe. Ndidadzifunsa ndekha, "Kodi NCL ingadziwe bwanji kuti wapita ku China popanda masitampu a visa?" koma chikhulupiliro changa chakuti wina wamphamvu kuposa ine ndiye anali kulamulira zonse komanso zoti ndinali patchuthi tsopano zinapangitsa kuti maganizo amenewo azizire msanga.
Atakwera, zinthu zinakhala bata. Tsiku loyamba panyanja panatuluka madzi abata ndi dzuwa lowala. Titafika padoko lathu loyamba, Laem Chabang, zonse zinali bwino kusiyapo lingaliro lodabwitsa la NCL lotenga mapasipoti athu. Izi zinapangitsanso kuti ma alarm ambiri amveke m'mutu mwanga, koma nthawi yatchuthi idayamba ndipo ndinanyamuka kupita ku Bangkok. Pofika kumapeto kwa tsiku lachitatu, titakweranso ulendo wapamadzi, tidamva mkokomo wa anthu akupemphedwa kuti achoke chifukwa adapita ku China posachedwa. Posakhalitsa ndinazindikira kuti macheke a visa aja anali kuchitika.
Sihanoukville, Cambodia inali njira yathu yotsatira ndipo pamene mzindawu unalandiridwa ndi ndemanga zosiyana, aliyense anali ndi nkhawa kuti mabasi amanyamula antchito ndi okwera omwe akuchotsedwanso paulendo wawo wakale waku China. (Kenako, tidazindikira kuti anali pafupifupi 200 onse.) Anthuwa adaloledwa kukwera ndipo adalumikizana ndi alendo anzawo kwa masiku anayi tsopano…
Chilichonse chinatsika kuchokera pamenepo. Nyumbazi zidayamba kudzaza ndi zokambirana za zomwe zikuchitika komanso momwe zinthu zikukulirakulira pa Princess Princess. Tsiku panyanja linalola kuti malingaliro afalikire komanso nkhawa ziwuke. Komabe ambiri a ife tinapitirizabe kumwetulira ndi kuyembekezera tchuthi chathu ku Vietnam. Ndinagona usiku wachisanu ndikujambula chithunzi chokongola cha kulowa kwa dzuwa.
Kudzuka pa tsiku la doko lathu loyamba la Vietnam, Chan May, ndinalandilidwa ndi kutuluka kokongola kwa dzuwa ... Chinachake sichinali bwino. Ndinathamangira ku tchanelo cha TV chimene chinasonyeza mmene botilo likuyendera kuti ndione kuti bwato latembenuka; sitinali kubwerera ku Singapore. Uwu unali mwayi woyamba wa a NCL kuyimilira ndikulankhula bwino zomwe zikuchitika. M'malo mwake, 7 koloko m'mawa (nthawi yathu yoima padoko) inadutsa mofulumira, pafupi ndi nthawi ya misonkhano yoyendera alendo, kulibe malo. Zinatenga mpaka 10 koloko kuti kapitawo abwere pa intercom ndi kuwerenga uthenga wovomerezedwa ndi dipatimenti yazamalamulo; verbatim kuchokera ku chikalata chomwe tidalandira pambuyo pake chofotokoza kuti Vietnam idatseka madoko awo kuti aziyenda zombo. Sitidzaimanso pamadoko 4 omwe adakonzedwa. Kulipira kwathu pakusintha kotere, 50% kuchotsera paulendo wamtsogolo.
Chotsalira cha “tchuthi” chinali kutali ndi icho. Popanda kunyamula katundu anayamba kutha. Zinthu sizinali zovuta komanso zinali kutali ndi cholinga cha NCL chopanga zochitika zapadera zatchuthi. Zosangalatsazo zimazimiririka mwachangu pomwe menyu odyera achotsa zosankha, kusankha kwa bala kumakhala kochepa ndipo masewera ndi zochitika zimabwerezedwa mosalekeza. Tidaima pang'ono pachilumba cha Thailand cha Ko Samui komwe kumatipatsa pothawirako patatha masiku anayi tili panyanja, sikunapezeke pang'ono poyerekeza ndi ulendo wathu woyambirira.
Ponseponse masiku athu owonjezera a 5 panyanja, ambiri omwe adakhala ndi nkhawa kuti Singapore sakatilola kuti tiyime padoko lawo pambuyo pakusintha kwamayendedwe ndi kuchotsedwa kwa apaulendo kunali kutali ndi tchuthi. Kukambitsirana kunasintha mwamsanga pamene magulu asonkhana pamodzi ndipo anayamba kukayikira chifuwa chilichonse ndi kuyetsemula. Akuluakulu oyendetsa sitima zapamadzi ndi alonda achitetezo adayamba kulondera pafupipafupi ndipo kulira kwazomwe zikuyenera kuchitika kudakulirakulira.
Mwamwayi munthu wina wabizinesi wopuma ananyamuka n’kupanga gulu. Gululi lidakumana kuti likambirane momwe ziwonetsero zamtendere zingachitike komanso zomwe gulu lingasankhe kuti liwonjezere chipukuta misozi.
Kalata idalembedwa yofuna kubweza ndalama zonse ndikusainidwa ndi okwera 1000 (theka la otsalira otsala). Kusaina kumeneku ndi kumene kunachititsa msonkhano wa Lamlungu m’maŵa kumene nkhaniyi inayambira. Kalata yotsutsa izi idaperekedwa kwa captain yemwe adayitumiza kwa utsogoleri wa NCL. Polemba nkhaniyi sitinamve kalikonse kuchokera ku NCL.
Norwegian Cruise Lines ali ndi ngongole kwa okwera ndi ogwira ntchito ku Norwegian Jade kupepesa ndikubweza ndalama zonse. Osati chifukwa cha zosintha zomwe zimafunikira chifukwa cha Coronavirus koma chifukwa chakusokonekera koyipa kwa kulumikizana kuwonetsetsa kuti chilengedwe chimapangitsa kupanduka kochulukirapo kuposa zosangalatsa.
