Okwera ndege amakonda luso lodzithandizira okha

Chikhutiro cha okwera chimakhala chokulirapo paulendo wandege pomwe zida zodzithandizira zokha zimagwiritsidwa ntchito, makamaka pamatumba ndi kusonkhanitsa, komanso poyang'ana mapasipoti. Izi ndi molingana ndi 2017 SITA Passenger IT Trends Survey, kafukufuku wapadziko lonse lapansi watulutsidwa lero ndi wopereka IT SITA komanso mothandizidwa ndi Air Transport World. Kafukufukuyu akuwonetsa kuti okwera amawona ulendo wawo kwambiri ndi chiwongola dzanja chokhutiritsa cha 8.2 mwa 10 koma izi zimalimbikitsidwa kwambiri akamagwiritsa ntchito matekinoloje monga mafoni am'manja ndi ma biometric.

Ilya Gutlin, Purezidenti, Air Travel Solutions, SITA, adati: "Okwera amakhala omasuka kwambiri ndi kugwiritsa ntchito ukadaulo m'moyo wawo watsiku ndi tsiku, ndipo akufuna ntchito zambiri chifukwa amayamikira mapindu omwe ukadaulo ungabweretse paulendo wawo. Mabwalo a ndege ndi ndege zitha kuzindikira kuti njira zaukadaulo zitha kukulitsa chikhutiro cha anthu panjira iliyonse. ”

M'makampani oyendetsa ndege padziko lonse lapansi, cheke ndichinthu chofunikira kwambiri paulendo wapaulendo. Kafukufuku wa SITA akuwonetsa kuti ukadaulo, monga ma biometric, utha kuthandizira chitetezo pomwe ukupereka chidziwitso chabwinoko. Kuwunika kodziwikiratu pakuwongolera pasipoti ndi kukwera kumawonjezera kukhutitsidwa kwa okwera.

Pafupifupi 37% ya apaulendo omwe adafunsidwa ndi SITA adagwiritsa ntchito ma ID okha paulendo wawo womaliza. Mwa awa, 55% adati adagwiritsa ntchito biometrics ponyamuka, 33% pokwera ndi 12% kwa obwera kumayiko ena. Poyembekezera, 57% ya omwe adakwera adati agwiritsa ntchito ma biometric paulendo wawo wotsatira.

Apaulendo omwe amagwiritsa ntchito biometric amakhutira kwambiri. M'malo mwake, adavotera zomwe zidachitikazo 8.4, pamwamba paziwerengero za zochitika maso ndi maso pa cheke cha pasipoti (8) ndi kukwera (8.2), kuwonetsa kuvomereza kwa okwera ku ukadaulo wotetezedwawu kuti apereke ulendo wopanda msoko.

Kutolera katundu ndi malo ena komwe luso laukadaulo likuwongolera luso la okwera. Makampani a ndege ndi ma eyapoti akuthandiza kuthetsa nkhawa yodikira matumba kuti afike popereka zidziwitso zenizeni kwa apaulendo. Paulendo wawo womaliza, opitilira theka (58%) a anthu omwe adasungitsa zikwama adalandira zidziwitso zatoleredwe zenizeni atafika.

Apaulendowa anali osangalala kwambiri kuposa omwe sanalandire chidziwitso chilichonse, zomwe zidawachitikira 8.4 mwa 10. Apaulendo amakhutitsidwa kwambiri akalandira chidziwitso pazida zawo zam'manja. Kafukufuku wa SITA akuwonetsa kuti izi zidakweza milingo yokhutiritsa ndi 10% yowonjezera.

Tekinoloje ikuyendetsanso kukhutitsidwa kwa okwera poyang'anira katundu kale paulendo chifukwa ndege zambiri ndi ma eyapoti amakupatsirani ma tag odzipangira okha. Kugwiritsiridwa ntchito kwa teknolojiyi kunawonjezera chikhutiro ku chiwerengero cha 8.4 pa 10. Pafupifupi theka (47%) mwa anthu onse okwera ndege adagwiritsa ntchito njira yodzipangira okha paulendo wawo waposachedwapa, womwe ndi kuwonjezeka kwa thanzi kuchokera ku 31% mu 2016. Pamene njira zochulukitsira ma tag odzisungira zikuperekedwa titha kuyembekezera kukhutitsidwa kwa okwera paulendo uno kuchulukira.

Kafukufuku wachaka chino akuwonetsanso kuti pamene okwera ndege amazolowerana ndi luso laukadaulo paulendo, m'pamenenso amatha kusintha njira zatsopano komanso zogwira mtima. Akugwiritsa ntchito mawebusayiti anzeru, omwe ali ndi foni yam'manja kusungitsa ndikulowa. Mapulogalamu a ndege ndi ma eyapoti, amakwaniritsa chikhumbo cha apaulendo opeza ntchito zatsopano kuti awathandize kuyendetsa bwino ulendo wawo. Amafuna zambiri zokhudza kuthawa kwawo, katundu wawo komanso momwe angapezere chipata chawo pazida zawo zam'manja.

Chilakolako cha mautumiki atsopano pogwiritsa ntchito luso lamakono ndi chachikulu: atatu mwa anayi (74%) a anthu okwera ndege amanena kuti adzagwiritsa ntchito zidziwitso za ndege ndi zipata zomwe zimakankhidwira kuzipangizo zawo zam'manja; 57% angagwiritse ntchito kufufuza njira za eyapoti; ndipo 57% angagwiritse ntchito biometrics kusalaza chizindikiritso njira iliyonse.

Gutlin anati: “Okwera sakusankhanso kuti agwiritse ntchito luso lamakono koma kuti agwiritse ntchito luso liti. Amafuna kupanga sitepe iliyonse yaulendo kukhala yosavuta momwe angathere. Kukhazikitsidwa kwa teknoloji kudzayendetsedwa ndi zomwe zikuchitika komanso kugwiritsa ntchito. Pazifukwa izi, kuyang'ana momveka bwino pazofuna za ogwiritsa ntchito kuyenera kuumba mautumiki omwe ndege ndi ma eyapoti amapereka. ”

Ili ndi mtundu wa 12 wa SITA/ATW Passenger IT Trends Survey. Izi zidachitika ndi anthu opitilira 7,000 ochokera kumayiko 17 kudera lonse la America, Asia, Europe, Middle East ndi Africa omwe akuyimira pafupifupi magawo atatu mwa anayi a anthu padziko lonse lapansi.