FCM Travel Solutions, yomwe ili ndi kupezeka m'maiko opitilira 95 padziko lonse lapansi, ikutha chaka cha 2018 pachimake atatchedwa World's Leading Travel Management Company pa World Travel Awards kwa zaka zisanu ndi zitatu zotsatizana.
Mphotho za World Travel Awards zimakondwerera ndikupereka mphotho zabwino m'magawo onse amakampani oyendayenda padziko lonse lapansi komanso zokopa alendo ndipo amavomerezedwa kuti ndiye ulemu womaliza. Mphotho zimavoteredwa ndi akatswiri oyendera ndi zokopa alendo padziko lonse lapansi, omwe azindikira kudzipereka kukuchita bwino kwambiri kwa FCM m'miyezi 12 yapitayi.
Mpikisano unali woopsa, FCM ikulimbana ndi American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel ndi Corporate Travel Management omwe anali kupikisana nawo mutu wakuti "World's leading Travel Management Company."
A Marcus Eklund, Global Managing Director, FCM anati: "Ndine wonyadira kwambiri zomwe anzanga onse a FCM athandizira pakuchita izi. Chilakolako ndi kudzipereka kwa anthu athu zili pamtima pazomwe zimatipangitsa kukhala gulu lopambana. Sichinthu chaching'ono kuti tipeze mphothoyi ndipo zikuwonetsa kudzipereka kwa FCM popereka chithandizo chabwino kwa makasitomala athu."
Mphothoyi imamaliza chaka china chakukula kwabwino komanso luso la FCM ndikuwonjezera ndalama pakupititsa patsogolo ukadaulo, zogulitsa ndi njira. Izi zikuphatikizapo:
- Kukhazikitsidwa kwa Seeqa, njira yatsopano yosungiramo malo pa intaneti ku UK & Europe komwe kumapatsa apaulendo ndi osungitsa mwayi wopeza njira zosayerekezeka zapaulendo ndi magwiridwe antchito pomwe ikuphatikiza zomwe zili mu GDS, zomwe si za GDS ndi FCM mkati mwa bizinesi imodzi yoyendera eco-system. Zomangidwa pa nsanja ya Amadeus cytric, Seeqa imalola FCM kupanga misewu yokhayokha ya luso la nsanja yomwe ikuphatikiza kuphatikiza ukadaulo wa FCM ndi zomwe zili mu bespoke.
- Ku USA, kupititsa patsogolo kwina kwa njira yothetsera malipoti a FCM, ClientBank, makamaka chitukuko cha 'Zolumikizira' zomwe zimathandiza kuti ma data osiyanasiyana azitha kuphatikizidwa mkati mwa nsanja imodzi yazanzeru zamabizinesi. Izi zikutanthauza kuti FCM ikhoza kupatsa makasitomala zidziwitso zokulirapo za ndalama zoyendera bizinesi. Makasitomala amathanso kufananiza kusiyana pakati pa ndalama zomwe amawononga ndi FCM ndi ndalama zina zoyendera ndi zowonongera. Magawo omwe ma Connectors amayang'ana kwambiri ndi awa: Maulendo & Ndalama, Intelligence Yoyendetsa Ziwopsezo Zoyenda, ndi Ride Sharing Services.
- Kutulutsidwa ku South Africa kwa pulatifomu yaukadaulo yaposachedwa ya FCM ya FCM Connect, yomwe ili ndi zida zatsopano zolumikizirana zamabizinesi zomwe zimapatsa makasitomala njira yokwanira yoyendera ndikusintha zomwe wogwiritsa ntchito, kaya ndi wosungitsa mabuku, wapaulendo kapena manejala. Njira yolowera ku FCM Connect ndi 'HUB', yomwe imalumikiza wogwiritsa ntchito ku zida zisanu ndi zitatu zophatikizika za FCM ndi mayankho apamwamba a chipani chachitatu kuchokera pakuvomera ndi kusungitsa ulendo usanakwane, mpaka kupereka malipoti ndi kutsatira apaulendo.
- Kukhazikitsidwa kwa Savi ku Australia, chida cham'badwo chotsatira chosungitsa pa intaneti chomwe chimalimbikitsidwa kuchokera kunzeru zaposachedwa kwambiri. Savi idamangidwa pamaziko a chidziwitso chapadera chamsika komanso kuzindikira kwa ogwiritsa ntchito. Zotsatsa zotsogola zapaintanetizi zimakhala ndi magwiridwe antchito anzeru monga ma module oyendetsedwa ndi munthu kwa apaulendo, osungitsa mabuku ndi mamanejala, komanso zochulukira zamaulendo zomwe zimangokhala bizinesi ya FCM.
Mu 2018 FCM's Smart Assistant for Mobile 'Sam' yoyambilira idakhazikitsidwa m'misika ina 50 ku Europe, Asia, ndi Latin America. Sam amaphatikiza kusakaniza kwamphamvu kwa Artificial Intelligence ndi ukatswiri weniweni wapaulendo wa FCM kuti apatse apaulendo abizinesi zidziwitso zapaulendo wawo kudzera pamacheza ochezera pazida zawo zam'manja. FCM idayikanso ndalama zowonjezera kwa Sam kuphatikiza gawo latsopano la Duty of Care lomwe limazindikira komwe wogwiritsa ntchitoyo ali ndi kuyambitsa zidziwitso zenizeni zenizeni nthawi yomwe wapaulendo angakhudzidwe ndi zomwe zachitika pafupi, komanso Sam Community - chatbot idathandizira 'gulu' pabizinesi. ogwiritsa ntchito apaulendo kuti agawane malangizo ndi malangizo.
FCM idapitilizabe kutsogolera mchaka chonse cha 2018 pakupititsa patsogolo luso laukadaulo kusungitsa zomwe zili mundege za IATA's New Distribution Capability (NDC) m'makampani padziko lonse lapansi. FCM yasankhidwa kukhala bwenzi loyambitsa ntchito yothandizana nawo yapadziko lonse lapansi ya Sabre 'Beyond NDC'. FCM itenga nawo mbali ndi Saber pokonza njira zothetsera, kuphatikiza ndi kuyesa njira yomaliza ya NDC kuti ikwaniritse zosowa za makasitomala. Ndipo ku EMEA ndi Asia, FCM inali kampani yoyamba yoyang'anira maulendo kuti igwirizane ndi Amadeus pakupanga teknoloji ya NDC-X Program. FCM ikugwira ntchito kale limodzi ndi ogulitsa ndege zazikulu kuyesa kuphatikiza kwa NDC mu njira ya Amadeus 'Selling Platform Connect mu 2019.
Mphotho yapadziko lonse lapansi ya Leading Travel Management Company ipambana chaka chimodzi champikisano wa World Travel Awards kwa FCM mu 2018 motere:
Bungwe Lotsogola Lama Bizinesi Ku Africa
Kampani Yotsogola Yoyendera Maulendo aku Asia
Kampani Yotsogola Yoyendera Maulendo ku Australasia
Utsogoleri Wotsogola Ku Europe - Kampani
Mexico ndi Central America's Leading Travel Management Company
Kampani Yotsogola Yoyendera Maulendo ku Middle East
Utsogoleri Wotsogola Wotsogola ku North America
Kampani Yotsogola Yoyendera Maulendo ku South America
