Kuswa Nkhani Zoyenda Ulendo Wamalonda Makampani Ochereza Mahotela & Malo Okhazikika Nkhani Thailand Tourism Nkhani Zoyenda Pamaulendo

Thailand mahotela: Kumene amuna amalamulira malo a GM

Chithunzi chovomerezeka ndi Phuket Hotels Association
Written by Linda S. Hohnholz

Kafukufuku akuwonetsa kuti 90% ya mamanejala wamkulu m'mahotela aku Thailand ndi amuna ngakhale kuti bizinesiyo ili ndi azimayi odziwa bwino ntchito. Chochitika chofunikira chochereza alendo ku Phuket chinali chofuna kumvetsetsa chifukwa chomwe azimayi amakumanabe ndi zolepheretsa kupita patsogolo pantchito zokhala ndi ufulu wofanana pakati pa amuna ndi akazi pampando wamahotela aku Thailand.

"Mind The Gap" yomwe inachitikira ku Dusit Thani Laguna Phuket, "Mind The Gap" inasonkhanitsa nthumwi zoposa 100 kuti zithetse mavuto omwe amayi omwe amachitira hotelo ku Thailand amakumana nawo. Ngakhale kuti magulu ambiri a mahotelo ali ndi ndondomeko zambiri zowonetsetsa kuti padzakhala anthu ambiri komanso kusiyanasiyana, komanso ngakhale kuti amayi amawerengedwa kuti ndi omwe amaposa 53% ya ogwira ntchito yochereza alendo padziko lonse¹, kafukufuku waposachedwapa wa C9 Hotelworks anapeza kuti 90% ya mamenejala akuluakulu mu Mahotela aku Thai ndi amuna. Izi zikutanthauza kuti kwinakwake pa ntchito yawo, akazi akugunda padenga lagalasi.

Ili si vuto ku Thailand kokha. M'malo mwake, Thailand nthawi zambiri imadziwika kuti ndi imodzi mwamayiko omwe akupita patsogolo kwambiri pankhani yofanana pakati pa amuna ndi akazi. Kotala limodzi (25%) lamakampani a Fortune 500 muufumu ali ndi akazi paudindo wautsogoleri, poyerekeza ndi 8% yokha padziko lonse lapansi.

Koma bwanji, m'zaka za zana la 21, ziwerengerozi zikukhalabe zosafanana m'mahotelo ndipo ndi njira ziti zomwe makampani akuyenera kuchita kuti achulukitse kuthekera kwa mabwenzi awo achikazi? Kodi pali njira zoyenera zothandizira amayi kuti azigwira bwino ntchito ndi banja? Ndipo chodetsa nkhawa kwambiri, kodi bizinesi yamahotelo imakhudzidwabe ndi tsankho lachikale, pomwe akazi amphamvu amawonedwa ngati "okakamizika" kapena "olakalaka kwambiri"?

Nthumwi zoposa 100 - amuna ndi akazi - zinalipo

Mind The Gap idayankha mafunso ofunikirawa pazokambirana ndi zokambirana zomwe zidayesetsa kutsutsa malingaliro achikhalidwe ndikupanga mayankho otheka. Opezekapo adaphatikizanso atsogoleri achikazi odziwika bwino pamakampani, kuphatikiza omwe adayambitsa makampani, owongolera ndi ma GM ahotelo, ambiri mwa iwo adasalidwa pantchito yawo. Anaphatikizidwa ndi ophunzira ochereza alendo ndi omaliza maphunziro omwe ali ndi nkhawa yokhudzana ndi kukumana ndi mavuto monga kusiyana kwa malipiro a amuna ndi akazi komanso kugonana pamene akulowa m'makampani.

Mituyi inaphatikizapo kupititsa patsogolo njira za ntchito zopita ku maudindo akuluakulu, chithandizo ndi zothandizira zomwe zimaperekedwa kwa amayi mu makampani ochereza alendo, kufunikira kwa upangiri ndi maphunziro, momwe angakhalire ndi thanzi labwino, komanso kukhala ndi moyo wabwino wa ntchito. Chochitika cha theka la tsiku chidayambitsidwa ndi Bill Barnett, Woyambitsa & Managing Director wa C9 Hotelworks, ndipo motsogozedwa ndi Sumi Soorian, Executive Director wa Phuket Hotels Mgwirizano.

"Ndi zamanyazi kuti tikukamba za nkhaniyi m'zaka za zana la 21."

Sumi Soorian, Mtsogoleri Wamkulu wa Phuket Hotels Association, anapitiriza kuti: “Kusankhana pakati pa amuna ndi akazi sikuyenera kukhalapo padziko masiku ano; tili ndi atsogoleri achikazi ochita bwino padziko lonse lapansi ndi ndale, mapulezidenti amakampani ndi owongolera, othandizira, asayansi ndi ena ambiri. Azimayi safunikiranso kudzitsimikizira okha. Ndipo komabe, otsogolera asanu ndi anayi mwa khumi mwa mahotela khumi ku Thailand akadali amuna. Chifukwa chiyani? Pochititsa 'Mind The Gap', tinkafuna kukankhira nkhani za jenda, kufunsa mafunso ovuta ndikukakamiza makampani kuti azindikire. Azimayi achichepere omwe akulowa m'makampani masiku ano amafunika kumva kuti ali ndi mphamvu komanso olimbikitsidwa; ayenera kukhala okhoza kusangalala ndi ntchito yatanthauzo komanso yopanda liwongo. Ndikukhulupirira kuti zomwe zanenedwa lero ziwathandiza kukwaniritsa izi, ”adaonjeza.

Ambiri mwa nthumwizo adatenganso mwayi wogawana malangizo awo ndi atsikana omwe akuyamba ntchito yogulitsa mahotela. Pamela Ong, yemwe anayambitsa pulogalamu yake yolangiza akazi, analangiza opezekapo kuti “apewe zisonkhezero zoipa ndi kukhala ndi anzanu, mabwenzi, ndi achibale awo oti aziwathandiza,” pamene Sornchat Krainara analimbikitsa nthumwi kuti “azilankhula mokweza [ndipo] dzichepetseni nokha.” Isara Pangchen, yemwe adapindula ndi maphunziro a General Managers Programme ya Cornell University, adalimbikitsa amayi "nthawi zonse kutenga mwayi wophunzira, kuphunzira ndi kuwongolera."

Atsogoleri akuluakulu ochereza alendo, omaliza maphunziro ndi ophunzira adasonkhana ku Mind The Gap yomwe idakonzedwa ndi a Phuket Hotels Association mogwirizana ndi C9 Hotelworks, Delivering Asia Communications, ndi Dusit Thani Laguna Phuket.

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Linda S. Hohnholz

Linda Hohnholz wakhala mkonzi wamkulu wa eTurboNews kwa zaka zambiri.
Amakonda kulemba ndipo amamvetsera kwambiri tsatanetsatane.
Amayang'aniranso pazinthu zonse zoyambirira komanso zofalitsa.

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