Simudziwa chomwe mukanachita cholakwika. M'malo mwake, mukadali patchuthi chodabwitsa kupita ku Disney World sabata yatha, ndipo ana anu amadziwa kuti ndinu m'modzi mwa makolo odabwitsa kwambiri padziko lapansi. Pakukangana kwanu, mukumva kuti malotowo adayambitsidwa Galimoto Yobwereka ya Hertz.
Kunamveka kuti Hertz ananena zabodza zamakasitomala ambiri ngati amaba magalimoto, zomwe zidapangitsa kumangidwa, kuimbidwa milandu yoyipa komanso nthawi yandende kwa makasitomala ena. Izi zidapangitsa kuti pakhale mlandu wotsutsana ndi Hertz. "Mwachindunji, kuchepa kwa zolemba zobwereketsa za Hertz kudadzetsa zolakwika zomwe zidaphatikizira kusawonetsa bwino zowonjezeretsa zobwereketsa pamakompyuta, kusabweza malipoti apolisi pamagalimoto omwe akuti adabedwa, ndikubwereketsanso magalimotowo, ndikugwirizanitsa mosasamala magalimoto omwe adabedwa. makasitomala (makasitomala) olakwika," a Hertz adabera magalimoto atero. Mchitidwe wankhanza woterewu unapangitsa kuti anthu omwe adazunzidwa ndi Hertz apeze ndalama zokwana $168 miliyoni.
Hertz adasunga zolemba zowoneka bwino za kubwereketsa, mopanda chisoni adalephera kufufuza zakuba asananene, mwachinyengo adanenanso kuti magalimoto adabedwa omwe samadziwa kwenikweni kuti adabedwa, magalimoto adabedwa mwankhanza ngakhale kampaniyo idakhala nayo, komanso khalidwe loyipa kwambiri, akuti. pamlandu wotsatira. Hertz adabwereka magalimoto omwe adanenanso kuti adabedwa kwa makasitomala atsopano, ndiye tangoganizani zomwe zidachitika chifukwa chozunzidwa ndi Hertz. Wina angaganize kuti Hertz anali ndi ndalama zowotcha, pokhala wosaganizira makasitomala ake.
Koma tsoka! Hertz amadziwika chifukwa cha zosankha zake zambiri zoyipa.
Pofika kumapeto kwa Epulo 2020, Hertz anali akusowa malipiro obwereketsa pazombo zake. Pa Meyi 18, Kathryn Marinello adasiya kukhala CEO. Patatha masiku anayi, pa Meyi 22, kampaniyo idasumira kuti Chaputala 11 chibwezedwe, ndikulemba mndandanda wa ngongole za US $ 18 biliyoni. Ngakhale COVID-19 isanachitike, ngongole ya Hertz inali US $ 17 biliyoni. Chifukwa chiyani Hertz anali ndi ngongole zambiri? Chifukwa chiyani Hertz sanalipira ngongole zake? Mukamakana kwambiri kulipira ngongole zanu, m'pamenenso ndalama zambiri zimakhalapo kuti akuluakulu azitsina.
Miyezi isanu ndi umodzi pambuyo pa bankirapuse, Hertz anali wopepuka kotero kuti adalola kuti US $ 2 biliyoni igulidwe. Senator Elizabeth Warren adakwiya kwambiri ndipo adadzudzula Hertz chifukwa cha umbombo wake popereka mphotho "oyang'anira, omwe ali mkati mwamakampani, komanso omwe ali ndi ma sheya akulu". Chifukwa chake mapu amawoneka motere: 1) kuzunza makasitomala, 2) osalipira ngongole zanu, ndi 3) mphotho akuluakulu omwe ali ndi ndalama zambiri.
Timothy Noah analemba mu "New Republic" momwe zimakhalira kubwereka kuchokera ku Hertz. Iye analemba kuti, “Zinali ngati kuloŵa m’khitchini yodyeramo supu kwa anthu opanda pokhala: antchito aafupi, odzikongoletsa bwino, mizere italiitali, makasitomala osasangalala. Kalaliki wina anandiuza kuti ndikatenge galimoto yanga ku ofesi ina yomwe ili pamtunda wa makilomita angapo ('Tengani Uber'); nyumba yooneka ngati mafakitale yomwe ndinatumizidwako inalibe chikwangwani chosonyeza amene ndikuchita naye bizinesi. Wantchito yekhayo pamalopo anati zilibe kanthu kuti ndasungitsa malo. Panalibe magalimoto.”
Kuno ku Honolulu, makasitomala anena kuti Hertz akuzunzidwa:
Bridget D. wa ku Philadelphia, PA, analemba pa Yelp kuti: “Holy Hell, ndiyambira pati… Ndinayenera kusintha bwato langa [lokaona] chifukwa ma jabroni awa sapereka ma a$ a makoswe za makasitomala awo. Iwo anali ndi ZERO mwachangu. "
Jason K. wochokera ku Burleson, TX, adalemba pa Yelp: "O mai, ndimaganiza kuti kubwereketsa magalimoto owopsa ndi zakale koma ayi, Hertz @ the Hyatt Regency Waikiki amayika "A" moyipa. Kusungitsa kumatanthauza pang'ono, kupitilira maola 1.25 pamzere wosungitsa wanga wa 11:00 am. Zolakwika. Ndigwiritsanso ntchito Turo nthawi ina, chifukwa Hertz Waikiki NDIWE WABWINO!
Raymond G. wa ku Ontario, Canada, analemba pa Yelp kuti: “Nzosadabwitsa kuti imatchedwa Hertz…ndi zowawa kubwereka galimoto kuchokera kuno. … Nambala ya CS [Customer Service] ndi nthabwala, sindingathe kupeza aliyense. Anthu a POS sangakuthandizeni. Ndibwino kugwiritsa ntchito Uber kapena kuyenda. Wawomba zingwe, Hertz!
Kit W. wa ku San Jose, CA, analemba pa Yelp: “F-&king malo oyipa kwambiri obwereka! Adzakunamiza! Alibe chotsitsa apa! Muyenera kusiya ku eyapoti kapena malo ena - omwe adzakulipirani $ 150! Tony ndi wabodza wa Bit*ka$s!”
Ndilibe chifukwa chokayikira zokumana nazo zawo. Nditachita lendi ku Hertz pa Kona Airport pa Marichi 6, 2023, ndidadikirira pafupifupi ola lathunthu kuti ndikwere. Nditaimba kangapo kuti nditumize sitimayo, ndinafika pamalo okwera ndege ndipo nthawi yomweyo ndinapita ku Hertz President's Club lane kukatenga lendi yanga ya K4151708893. Munthu yekhayo amene amagwira ntchito pa kauntala, munthu wankhanza dzina lake Britt, anakana kulemekeza kalabu yanga ya Purezidenti wa Hertz. Ndinadikirira ola limodzi kuti andikonzere lendi yanga. Anatenga anthu onse omwe sanali odziwika pamaso panga, ngakhale omwe adafika nditabwera. Nditaona Britt akutenga makasitomala omwe adabwera pambuyo panga, ndidayimbira Customer Service pa foni yanga ya m'manja kuwuza zomwe amachita. Anandipatsa mawonekedwe odetsedwa kuti ndimuimbire foni ndipo adandiuza kuti ndilankhule ndi abwana ake ngati ndili ndi madandaulo. Panalibe manejala woti awoneke, ngakhale panali mzere waukulu. Ndinafika ku msonkhano wanga mochedwa kwambiri moti unali utatha.
Paul Stone, Purezidenti ndi Chief Operating Officer, "adachoka" ndi Hertz masabata angapo apitawo. Malipiro ake apachaka anali US$6,038,831. Stephen M. Scherr, abwana ake, Wapampando ndi CEO, amalandira malipiro apachaka a US$182,136,137. Ziwerengerozi zimachokera ku Salary.com. Zikuwoneka kuti Senator Elizabeth Warren anali panjira pomwe amakalipira Hertz. Kodi mamenejalawa akuchita chiyani kuti alandire malipiro ochuluka chonchi? Onani makasitomala akuberedwa ndikumangidwa mwabodza? Mukuwona Hertz ngati sililipira ngongole zake? Osamvera makasitomala omwe amalipira malipiro awo? Sindikutsimikiza, chifukwa Stephen M. Scherr sanayankhe nditayesa kulankhula naye.
Pafupifupi zaka 2 zapitazo, ndinali panjinga ya olumala m’basi ya anthu onse yolunjika ku Kapiolani Park ku Waikiki, Hawaii. Pamene basiyo inakhota pa Hilton Hawaiian Village, galimoto ya Hertz inachititsa ngozi. Ndinaponyedwa kutsogolo panjinga yanga ya olumala ndipo ndinavulala. Ndinapita ku ER ndikutsata chithandizo chamankhwala. Akuluakulu adatsimikiza kuti Hertz anali wolakwa, ndipo Hertz adavomereza kulakwa. Monga machitidwe am'mbuyomu, owonetsedwa ndi ngongole zawo za US $ 18 biliyoni, Hertz sandilipira ngongole zachipatala kuyambira zaka 2 zapitazo. Amangokhala ndi malingaliro oti atha kuchitira chinyengo madokotala anga, monga momwe amachitira anthu osalakwa pambuyo popanga malipoti abodza apolisi akuti adabedwa. Sikuti Hertz sanandilipirire ngongole zachipatala zokha, akumva kuti ali ndi ufulu wobera opereka chithandizo polipira mtengo womwe wakambirana ndi Medicare, ndiye kuchotsera kwa Medicare, osati kuchotsera kwa Hertz. Zili ngati kuyesa kubera kampani kuti ichepetse ndalama zankhondo pomwe munthu sanalowe usilikali.
Hertz anapereka zonena zanga, 1M01M012238753, kwa ESIS wokonza zodandaula Alicia Dickerson, yemwe anasonyeza kuti anali kuyang'anira November 22, 2022. Izi zinali zoposa chaka chapitacho. Pakali pano, wakhala akundichitira chipongwe kwa chaka chathachi. Ngoziyi idachitika mu February 2022. Palibe chachangu, monga ena anenera. Kungakhale kunyadira kwake kutulutsa izi mopitilira malire kotero ine ndekha ndiyenera kulipira ngongole zachipatala zomwe Hertz adayambitsa. Anakhala pansi ndikuyang'ana Medicare ikulipira ngongole popanda kulowetsamo ndikubwezera Medicare nthawi yomweyo, kapena kulipira opereka chithandizo mwachindunji. Monga odwala onse a Medicare akudziwa, Medicare amalipira 80 peresenti ya ngongole za dokotala, ndipo dongosolo la Medicare Supplement limalipira ena 20%. Alicia Dickerson akuti sakudziwa kulipira Blue Cross Blue Shield Medicare Supplement, kotero amangonyalanyaza kulipira ngongole iliyonse. Umenewo si umbuli, ndilo khalidwe.
Blake Gober, msilikali wazaka 33 wa Marine, ali m'gulu lamakasitomala a Hertz omwe adayimbidwa milandu yokhudza kuba kukampani yamagalimoto yobwereketsa. “Kuimba mlandu munthu wosalakwa n’kungofuna munthu wosalakwa si chilungamo. Ndizosiyana ndi chilungamo, "adatero Gober. Ndi anthu angati olumala omwe Hertz adawabera mopanda chilungamo posalipira ngongole zachipatala Hertz atapezeka kuti ali ndi vuto pa ngozi? Kodi ndi nthawi yochitanso zinthu zamagulu? Kodi aboma akuyenera kumanga oyang'anira a Hertz chifukwa chokhala chete ndikuwona kusalungamaku kukuchitika? Kuchita zimenezi kamodzi n’kochititsa manyazi. Kubwereza khalidwe loipali n’kosakhululukidwa.
