Kodi Air India Ikusewera Yakuda Ndi Oyendetsa Maulendo?

The Travel Agents Association of India (TAAI) yawonetsa kukhumudwa kwake pamakalata ochezera a pa TV opangidwa ndi Air India komanso mauthenga omwe amatumiza kwa apaulendo kuti akasungitse patsamba lawo ndikutsimikizira mtengo wandege ndi ndege asanasungidwe ndi othandizira. Ndegeyo yanenanso kuti othandizira amaletsa zomwe zili pa GDS.

Kulembera kwa Minister of Civil Aviation, Bambo Hardeep Singh Puri, ndi CMD wa Air India, Bambo Rajiv Bansal, TAAI adauza National Carrier kuti achotse zomwezo.

Zolemba za kulumikizana kwa Julayi 30 zapangidwa pansipa:

"Timatchula zozungulira zoperekedwa ndi Air India kwa othandizira apaulendo komanso atolankhani, kuphatikiza zolemba pazama TV, zodziwitsa apaulendo kuti asapereke ndalama zochulukirapo kuposa zomwe zatchulidwa patsamba la Air India, ngati zasungidwa kudzera mwaothandizira. Tikutsutsa izi mwamphamvu ndipo tikukupemphani kuti musiye zomwezo.

Tidzayamikiridwa kuti mamembala amawongolera ndikusintha okwera pamachitidwe onse, kuthandizira zolemba, kulemba zidziwitso zovuta, kuthandizira kukonzanso zolembetsa patsamba la AI komanso kupereka chithandizo kwa omwe akuyenda, kusinthidwa kwa visa ndi magawo ovomerezeka. etc. Mabwana, membala wathu wothandizira amapereka chithandizo kwa wapaulendo/makasitomala, amene akumva otetezeka pochita nafe.

Munthawi ya mliri ndi nthawi zoyeserera, malonda athu ndi omwe akhudzidwa kwambiri, pomwe ndege zonse, kuphatikiza Air India sizikubweza matikiti omwe sanaperekedwe. Kwa miyezi yopitilira 4 kubwezeredwa kukudikira, ndipo apaulendo akuthamangitsa mamembala athu kuti abweze ndalama zawo. Pambuyo pokupemphani kangapo kuti mukhale ndi moyo wabwino, zomwezo zayamba koma ndondomekoyi ikuchedwa kwambiri. Sitinayambe wadzudzula kapena kutsutsa ndege kapena machitidwe awo. Tikumvetsetsanso kuti ndege nayonso ikukumana ndi vuto la ndalama koma mosamveka bwino kuchokera ku Boma komanso wonyamula mbendera ya dzikolo, izi zidasokonekera.

Takhala tikulumikizana pafupipafupi ndi MoCA/Air India Management pafupipafupi ndipo kulumikizana kotereku kukunyozetsa mamembala athu omwe mumawatcha "Travel Partners."

Tikukupemphani ndikudandaulira kuti zimveke bwino pankhaniyi, zomwe ziyenera kudziwitsa za zolakwika ndi zolakwika, koma ziyenera kuwonetsetsa kuti wothandizila ndi kasitomala ali ndi ubale wachindunji pamikhalidwe yawo yantchito zowonjezera komanso zolipiritsa zomwe zimaperekedwa popereka zomwezo. ”

Kupitilira pa 5 Ogasiti'20, Air India idalumikizananso moyipa motsutsana ndi kusungitsa malo kudzera kwa othandizira apaulendo. Timapanganso zomwe zili mukulankhulana kwa 6 Ogasiti kachiwiri ku MoCA ndi Air India pansipa:

"Tikutengera kalata yathu ya pa 30 Julayi'20 yopita kwa inu. Ndizodabwitsa kuti palibe kuvomereza kapena kuchitapo kanthu ndi Air India kapena MoCA pakupempha kwathu.

Kuphatikiza apo, Air India imangonyoza othandizira ake ovomerezeka pazama TV komanso njira zina zofalitsidwa kwa anthu wamba komanso apaulendo. Timamvetsetsa uthengawo momveka bwino kuti othandizira sakufunidwa.

Pakadali pano, pomwe azachuma akuyesera kuti atsitsimuke ndikubwereranso, Air India ikupitilizabe kuchita zinthu mwachilungamo. Titapempha mobwerezabwereza kwa inu nokha, othandizira adaloledwa kusungitsa pa GDS, koma tsopano zosungirako zatsekedwa ndipo magawo osankhidwa akuloledwa. Izi ndi zopanda chilungamo komanso kukondera.

Ndizomveka komanso zowona, kuti othandizira samangopereka chithandizo chosungitsa tikiti ya ndege komanso amasinthira kwa apaulendo/makasitomala pamayendedwe, zolemba, ma visa ndikuwongolera wokwera. Malo oimbira foni a Air India ndi maofesi otengera matikiti akulephera kuthana ndi kuchuluka kwa kusungitsako ndipo samasinthidwa pazotsatira zina ndipo akulephera kuwongolera okwerawo.

Munthawi zamavutozi m'malo mothandizira wothandizirayo, yemwe Air India imamutcha "Travel Partner", yemwe amachepetsa katundu wandege pakuwongolera malonda ndi kugawa, oyang'anira ndege amakhala akunyozetsa, kunyoza ndi kunyoza ovomerezeka. membala woyendayenda, omwe akhala akuthandizira National Carrier kudutsa ndi kuganiza kwazaka zambiri. Izi sizoyenera konse. Ndife okhumudwa kunena kuti "Air India Imachita Zonyansa."

Makina a Air India akalakwitsa ndipo mipando ikuwoneka kuti palibe pakangotha ​​​​mphindi imodzi kutsegulidwa, oyendetsa maulendo amadzudzulidwa !! Zodabwitsa! Njira yabwino yopulumukira ndikusamutsira mlandu kwa wothandizira maulendo. Patapita kanthawi kapena tsiku lotsatira mipando kachiwiri kachiwiri kuonekera kokha kugulitsidwa pa intaneti.

Inde, ogwira ntchito paulendo amaletsa mpando pamalangizo a kasitomala ndipo amapatsidwa malire a nthawi yoti apereke tikiti. Pamene okwera / kasitomala atsimikizira zomwezo, matikiti amaperekedwa. Zingakhale bwanji chinyengo apa? popeza mayina sasinthidwa, masiku sasinthidwa. Koma mlandu uli pa Travel Agent.

Ndife okhumudwa komanso okhumudwitsidwa ndi malingaliro awa ochokera kwa National Carrier - Air India omwe apangitsa kusakhulupirirana ndi malingaliro olakwika pakati pa apaulendo/makasitomala. Mkhalidwe ndi zovutazi ndizodziwika bwino kwa onse ndipo sitiyenera kufotokoza zambiri.

Zomwe tingakulimbikitseninso ndikuwonetsetsa kuti pali njira yabwino kwa othandizira oyenda, omwe amayendetsa mabungwe - potero amathandizira ntchito, kulimbikitsa ndege yanu - kukuthandizani kuti mugulitse, ikani chitetezo chandalama ndi IATA kuti mupeze oyang'anira matikiti ndi ndege yanu - chitetezo ku kusakhulupirika, kulipira misonkho pa zopeza zawo-zothandizira chuma ndi malonda a dziko.

Tikukupemphaninso kuti muwonetsetse kuti mamembala ovomerezeka akupereka ulemu woyenera ndikuloledwa kulimbikitsa ndi kugulitsa mipando yandege pogwiritsa ntchito GDS pamagawo onse omwe akuyendetsedwa ndi Air India, pansi pa Vande Bharat Mission, kupita ndi kuchokera. India. "

Kwa Association of Travel Agents of India (TAAI):

Jyoti Mayal, President

Jay Bhatia, Wachiwiri kwa Purezidenti

Bettaiah Lokesh, Hon. Mlembi Wamkulu

Shreeram Patel, Msungichuma Wadziko Lonse

#kumanga