Kusunga umunthu pamakampani ochereza

Banja-la Kviknes-Hotel
Banja-la Kviknes-Hotel
Written by Alain St. Angelo

Mahotela omwe ali ndi mabanja ndi ofunikira tsogolo la bizinesi yochereza alendo. Seychelles siili yosiyana ndi malo ena ambiri okopa alendo komwe masiku ano amavomerezedwa kuti mabizinesi apabanja apanga kagawo kawo ndipo amafunidwa ndi apaulendo ozindikira.

Katundu monga Denis Private Island, Bird Island, Domaine de La Reserve ndi Domaine de L'Orangeraie, Sunset Beach Hotel, L'Archipel Hotel, Carana Beach Hotel, Indian Ocean Lodge zonse zidavoteredwa pakati pa mahotela apamwamba a Seychelles ndipo onse ndi mabanja. ndi kuyendetsedwa.

Francois Botha wa &Zosavuta ndi wothandizira ku Forbes Njira ya Utsogoleri analemba kuti:

Kuyendetsa hotelo kuli ngati kuyendetsa banja lalikulu. Tsiku lililonse padzakhala china chatsopano. Mwina lero intaneti yazimiririka, mawa mupatsidwa mphoto yapamwamba, sabata yamawa wachibale yemwe sayembekezereka akufika kumene hoteloyo yadzaza, kapena tsiku lina apolisi ali pakhomo kuti alankhule ndi mmodzi wa anthu a m'banjamo.

Zabwino kapena zoyipa, munthu sangakane kuti makampaniwa amakusungani zala zanu ndipo ngati kuchereza alendo kumathamanga m'magazi anu, chisangalalo chimachuluka. Koma kusunga chala pa kugunda kumaphatikizapo zambiri kuposa kungofuna kukhala ndi banja loyenda bwino. Zotsalira zimafuna kuti mahotela aziyang'ana za zomwe alendo akufuna komanso zomwe adzakhale mtsogolo.

Kaŵirikaŵiri makampani apabanja amayang’ana ku mabungwe aakulu kaamba ka chitsogozo cha mmene angachitire ndi vuto kapena mkhalidwe umene akukumana nawo. Komabe, kodi mwina ndi nthawi yoti mabungwe akuluakulu azisamalira mabanja? Nthawi zambiri mabizinesi ang'onoang'ono amakhala ndi kuthekera kofunikira kuti azitha kusintha mwachangu, kukhala pamwamba pakusintha kwamitengo, ndikusintha zomwe alendo amayembekezera. Kutha kukulitsa maubwenzi aumwini ndikupanga luso linalake mozungulira zomwe amapatsa alendo.

Malinga ndi a Laurence Guinebretiere, General Manager pabanjali Hotel Bel Ami ku Paris, “Kugwirira ntchito banja lomwe eni ake ali ndi manja pamanja kumatithandiza kuyankha mwachangu ku zosowa kapena zofunika zomwe tikuwona. Pochita izi timayesetsa nthawi zonse kukhala patsogolo pa zomwe alendo angafune. ”

Malingaliro akunyumba

Pamene apaulendo amathera nthawi yochuluka pamsewu ndi bizinesi, mwachitsanzo, chinthu chotsiriza chomwe iwo mwina akufuna ndi hotelo yamalonda, ndipo izi zikuwonekera bwino tikayang'ana kupambana komwe Airbnb wakhala akukopa malonda akukhala. Lingaliro lokhala m'malo omwe ali ndi kumverera kwapakhomo ndi chinthu chomwe chimakopa munthu mwa ife tonse.

Mahotela omwe ali ndi mabanja ali kale ndi mwayi wodziwitsa ena za kukhala komweko - ndipo nthawi zambiri amachita izi bwino. Kulondola izi, komabe, si utoto wamba potengera manambala.

Ndi mu mphindi mwakachetechete m'malo kusankha nyimbo elevator kumene mwayi ulipo kugwirizana ndi alendo ndi kuwapangitsa kumverera kunyumba.

Gulu lina la hotelo lomwe mabanja ake ali nalo ndi Nobis (yemwe alinso gawo la Design Hotels), ndi Cecilia Mauritzson, Managing Director pagulu lawo. Hotelo ya Nobis Copenhagen, amavomereza kuti ogwira ntchito oyenerera ndi ntchito zabwino kwambiri ndi zina mwazinthu zapamwamba kwambiri. "Masiku ano mahotela ena amathetsa anthu ogwira ntchito kuti achepetse ntchito ndikukwaniritsa bwino ntchitoyi. Njira yochepetserayi imapangitsa alendo kuyamikira utumiki wabwino kwambiri, makamaka ku hotelo yapamwamba kumene izi zingakhale zosiyanitsa kwambiri. "

Anthu amagula anthu

Gawo lalikulu la kupeza kumverera kwapakhomo ndikupereka kuchuluka kwa ntchito yoyenera. Tonse timadana ndi woperekera zakudya patebulo amene akupereka "utumiki ndi manambala" ndipo sangamve uthenga kuti muli pa deti ndipo mukufuna kukhala nokha. Ndiyeno pali madzulo angwirowo pamene msonkhano unali wapamwamba chabe, inu pafupifupi simumadziwa kuti izo zinachitika, ngati izo zikanakhala kuti sizinali za galasi lowonjezera la vinyo limene linabwera panyumba.

Chinthu choyamba kuti muyenerere mlingo wa utumiki ndikutha kudziwa zomwe zikuchitika. Kuweruza uku ndi luso lofunikira, ndipo chifukwa cha ichi ndikofunikira kwambiri kubweretsa anthu omwe amamvetsetsa izi. Zambiri za bizinesi yanu zitha kuphunzitsidwa, koma anthu ayenera kukhala ndi luso loyenera kuyamba nawo.

Mauritzson akupitiriza "Kutha kupereka chithandizo moyenera momwe ndingathere ndikofunikira. Alendo amafuna kuti mahotela azipangitsa moyo wawo kukhala wosavuta ndipo amayembekezera kuti zopempha zawo zisamalidwe bwino kwambiri. Gululi likamvetsetsa bwino mbali zosiyanasiyana za ntchito za hoteloyo, limatha kuthandiza bwino alendo.”

Kusintha kolowera kwa zombo zazikulu

Ikafika nthawi yoti achite maphunzirowa, kodi magulu akuluakulu ochereza alendo angaphunzire bwanji kuchokera kwa mabanja ndipo angachite chiyani kuti akwaniritse kusintha kwa mabungwe awo?

1. Mapangidwe athyathyathya & magulu ang'onoang'ono ogwira ntchito kuti apange zisankho mwachangu. Chomaliza chomwe mukufuna kuchita ndikupereka bajeti kumakampani kuti mugule zopangira zovala zatsopano. Kukhala ndi dongosolo lathyathyathya komanso kutha kuchitapo kanthu mwachangu ndikofunikira kuti ntchito zitheke masiku ano & m'badwo uno.

2. Pangani ma micro brand. Ngakhale m'magulu akuluakulu a hotelo, mahotela amodzi amapereka kale zosiyana kutengera malo aliwonse. Bwanji ndiye kuyesa kupanga mahotela odula ma cookie? Pitirizani izi ndikumanga pazapadera za hotelo iliyonse kuti mupange ma mini brand.

3. Yandikirani kwa alendo. Pezani njira zoperekera kukhudza kwanu. Kalata yolandiridwa kuchokera kwa GM, mwachitsanzo, ndi chinthu chosavuta kuchita. Koma chinsinsi ndikupeza chomwe chimawapangitsa iwo kusankha kukhazikitsidwa kwanu ndikuyang'ana pa izo.

4. Lankhulani momveka bwino. Ngakhale alendo angasankhe gulu lanu kuti likhale lokhulupirika, padzakhala madalaivala osiyanasiyana pa kusungitsa kulikonse. Kodi unali mtengo wabwino koposa, malo, kapena ntchito zinazake zoperekedwa. Dziwani izi ndipo lankhulani motsatira uthenga wa gulu kuti muwonetsetse kuti mukukopa alendo oyenera.

5. Agility ndi luso lotha kusintha zomwe makasitomala amayembekeza ndi chimodzi mwa zinthu zofunika kwambiri kuti mabizinesi apite patsogolo. Ngakhale njira zachikale zitha kukhala zovuta kukhazikitsa mabungwe akulu, ndikuyenda pang'ono komwe kungathandize kupewa madzi oundana.

ZOMWE MUNGACHITE PA NKHANIYI:

  • Mwina lero intaneti yazimiririka, mawa mukupatsidwa mphoto yapamwamba, sabata yamawa wachibale yemwe sayembekezereka akufika kumene hoteloyo yadzaza, kapena tsiku lina apolisi ali pakhomo kuti alankhule ndi mmodzi wa anthu a m'banjamo.
  • Malinga ndi Laurence Guinebretiere, Woyang'anira wamkulu pa Hotel Bel Ami yomwe ili ndi banja ku Paris, "Kugwira ntchito kubanja komwe eni ake ali ndi manja kumatithandiza kuyankha mwachangu pazosowa kapena zofunikira zomwe tikuwona.
  • Pamene apaulendo amathera nthawi yochuluka pamsewu ndi bizinesi, mwachitsanzo, chinthu chomaliza chomwe iwo mwina akufuna ndi hotelo yamalonda, ndipo izi zikuwonekera bwino tikayang'ana kupambana komwe Airbnb wakhala akukopa kukhalapo kwa bizinesi.

<

Ponena za wolemba

Alain St. Angelo

Alain St Ange wakhala akugwira ntchito yabizinesi yokopa alendo kuyambira 2009. Adasankhidwa kukhala Director of Marketing ku Seychelles ndi Purezidenti komanso Minister of Tourism James Michel.

Adasankhidwa kukhala Director of Marketing ku Seychelles ndi Purezidenti komanso Minister of Tourism James Michel. Pambuyo pa chaka chimodzi cha

Atagwira ntchito chaka chimodzi, adakwezedwa udindo wa CEO wa Seychelles Tourism Board.

Mu 2012 bungwe la Indian Ocean Vanilla Islands Organisation lidapangidwa ndipo St Ange adasankhidwa kukhala Purezidenti woyamba wa bungweli.

Pakusintha kwa nduna za 2012, St Ange adasankhidwa kukhala Minister of Tourism and Culture yemwe adasiya ntchito pa 28 December 2016 ndicholinga chofuna kukhala Mlembi Wamkulu wa World Tourism Organisation.

pa UNWTO General Assembly ku Chengdu ku China, munthu amene ankafunidwa kwa "Speakers Circuit" kwa zokopa alendo ndi chitukuko zisathe anali Alain St.Ange.

St.Ange ndi nduna yakale ya zokopa alendo ku Seychelles, Civil Aviation, Ports and Marine ku Seychelles yemwe adachoka paudindo mu Disembala chaka chatha kudzapikisana nawo paudindo wa Secretary General wa UNWTO. Pamene chisankho chake kapena chikalata chovomerezeka chinachotsedwa ndi dziko lake patangotsala tsiku limodzi kuti chisankho ku Madrid chichitike, Alain St.Ange adawonetsa ukulu wake ngati wokamba nkhani pamene adayankhula UNWTO kusonkhana ndi chisomo, chilakolako, ndi kalembedwe.

Kuyankhula kwake kosunthika kudalembedwa ngati yomwe inali pamakambidwe abwino kwambiri ku bungwe lapadziko lonse la UN.

Maiko aku Africa nthawi zambiri amakumbukira zomwe adalankhula ku Uganda ku East Africa Tourism Platform pomwe anali mlendo wolemekezeka.

Monga Minister wakale wa Tourism, St.Ange anali wolankhula pafupipafupi komanso wotchuka ndipo nthawi zambiri amawoneka akulankhula pamisonkhano ndi misonkhano m'malo mwa dziko lake. Kutha kwake kuyankhula 'atsekedwa' nthawi zonse kumawoneka ngati kuthekera kosowa. Nthawi zambiri amati amalankhula kuchokera pansi pamtima.

Ku Seychelles amakumbukiridwa chifukwa cholemba mawu potsegulira boma pachilumba cha Carnaval International de Victoria pomwe adanenanso mawu a nyimbo yotchuka ya John Lennon… ”mutha kunena kuti ndine wolota, koma sindine ndekha. Tsiku lina nonse mudzabwera nafe ndipo dziko lidzakhala labwino ”. Atolankhani apadziko lonse omwe adasonkhana ku Seychelles patsikuli adathamanga ndi mawu a St. Ange omwe adalemba mitu paliponse.

Mtsogoleri wa St. Angelo adakamba nkhani yayikulu pamsonkhano wa "Tourism & Business Conference ku Canada"

Seychelles ndi chitsanzo chabwino cha zokopa alendo okhazikika. Choncho n’zosadabwitsa kuona Alain St.Ange akufunidwa kukhala wokamba nkhani m’dera la mayiko.

Mmodzi wa Kuyenda-makonde.

Gawani ku...