Kuyankhulana kwapadera ndi atsogoleri a zokopa alendo ku Africa

ETurboNews sono yali na mwai okusanga omukulu w’omukulu w’eggwanga lya Middle East ne Africa wa Intercontinental Hotel Group, ba Phil Kasselis, n’omukulu Karl Hala, mukulu w’omukulu w’omu Afrika, mu Kampala. Chifukwa cha nthawi yayifupi, mafunso ochepa okha ndi omwe akuwoneka pansipa:

Kodi Intercontinental ili ndi malo angati omwe amayendetsedwa pano ku Africa komanso makamaka ku Eastern Africa ndi dera la Indian Ocean?

Bambo Phil Kasselis: Malo athu apano mu Africa ali ku mahotela 18 okhala ndi zipinda pafupifupi 3,600, kuphatikiza 5 Intercontinentals, 2 Crowne Plazas, 7 Holiday Inn, ndi 4 Holiday Inn Expresses. Izi zikuphatikiza msika wathu kuyambira pamlingo wapamwamba mpaka wapakati ndipo zikuphatikiza hotelo yopumira ku Mauritius, mwamwayi yoyamba ku Africa kwa ife. Inde, tikuyang'ana nthawi zonse mipata ngati ku Seychelles kapena ku Zanzibar. Nthawi zambiri, mahotela athu amakhala, komabe, ali m'mizinda yayikulu kapena malo azamalonda.

Zadziwika posachedwa kuti IHG ikufuna kuwirikiza kawiri mbiri yawo yaku Africa mu nthawi yapafupi komanso yapakatikati. Kodi padzakhala malo ogona komanso mwinanso malo a safari omwe akuphatikizidwa mu chitukukochi?

Bambo Phil Kasselis: Mukunena zowona, Africa ndi gawo lofunikira pakukulitsa kwa ife, chifukwa chake, chifukwa cha maulendo apano ofufuza. Kalekale, tidachita kafukufuku waku Africa pankhani yamisika yathu, ndipo tidapeza kuti m'mizinda yayikulu, IHG kunalibe kapena tinaliko kale ndipo tiyenera kuganizira zolowanso m'misikayi. . Africa yasintha m'zaka zaposachedwa, zomwe nthawi zambiri zimayendetsedwa ndi kuchuluka kwa zinthu ndi zinthu, ndipo tsopano tatsimikiza komwe tikufuna kukhala ku kontinenti. Mavuto ndi kumvetsetsa maiko, kumvetsetsa misika.

Zomwe zimasankha malo omwe mungasankhe - ndi msika wamabizinesi, msika wopumira kapena kuphatikiza zonse ziwiri?

Bambo Phil Kasselis: Pamene tikuyang'ana malo atsopano, chinthu chofunika kwambiri ndi bata la ndale. Monga gulu la hotelo lomwe likugwira ntchito padziko lonse lapansi, ndikofunikira kwambiri kwa ife kuti alendo athu ndi antchito athu akhale otetezeka. Pamene tipita ku dziko, si kwa nthawi yochepa; mapangano athu pafupifupi kasamalidwe ali pakati pa zaka 15 mpaka 20 kutalika, kotero luso kuchita malonda kumeneko kwa nthawi yaitali n'kofunika. Zinanso ndi malo, mabizinesi oyenera, ndipo ndikofunikira kumvetsetsa kusiyana kwa zikhalidwe kumayiko ndi mayiko. Tikalowa m'dziko latsopano, nthawi zambiri chizindikiro chathu cha 5-star Intercontinental chimapatsa makasitomala zomwe amayembekezera kwa ife - malo akuluakulu, omwe nthawi zambiri amakhala ndi malo amisonkhano, malo odyera angapo, okhala ndi zida zonse zofunika kuti azigwira ntchito motetezeka. alendo ndi antchito. Chifukwa cha kusiyanasiyana kwamitengo yomanga yomwe ikuwoneka kudera lonselo, sikungatheke kumanga hotelo ya nyenyezi 5 pamalopo, chifukwa mtengo wake ungakhale wocheperako, kotero zonsezi ndizomwe zimaganiziridwa. Izi ndizofunikira kwambiri pazachuma masiku ano pogula zinthu zachilungamo, chifukwa madera ena zimakhala zovuta. M'mayiko ena, kumene mitengo ya zipinda ndi yotsika, tingaganizire kugwiritsa ntchito mitundu yathu ina, monga Holiday Inn, yomwe imagwiranso ntchito zonse koma mpaka pakati, pamene mtundu wathu wa Crowne Plaza ndi njira ina yolowera. mmwamba, pakati pa 4 mpaka 5 nyenyezi. Crowne Plaza yatsopano ku Nairobi mwachitsanzo ndi hotelo [yamakono] yamakono yomwe ili pamalo opangira mabizinesi omwe akutukuka kunja kwa CBD, ndipo ndi chitsanzo cha hotelo yabwino kwambiri yomwe ikugwirizana ndi ntchito yathu ya Intercontinental mu mzindawu.

Za Crowne Plaza, kodi hoteloyo sinayenera kutsegulidwa kumapeto kwa chaka chatha? Nchiyani chinapangitsa kuti kuwonekere kuchedwa?

A Phil Kasselis: Ntchito yomanga inachedwa ndipo tinawonongekanso ndi chimphepo chamkuntho miyezi ingapo yapitayo. Kugula zinthu zomangira ntchito ku Africa ndi ku Middle East nthawi zambiri kumakhala kovuta. Pankhaniyi, tidagwira ntchito ndi eni ake kuti tiyendetse gawo lovutali ndikuyang'ana pa kutsegulira komwe kulipo posachedwa.

I bika byāfikije banwe ne Karl mu Kampala ku kino, nansha kutandala kwa mfulo? Kodi pali china chake chikuchitika pano, ndipo tiwona mtundu wa Intercontinental ukubwera mu mzindawu?

Bambo Phil Kasselis: Africa ndi gawo lofunika kwambiri pakukula kwathu, ndipo, ndithudi, sindingathe kuweruza mwayi wochokera ku ofesi yanga ku Dubai, ndiyenera kuyendayenda m'dera langa la udindo kuti ndione mwayi watsopano, mwayi watsopano. Uganda ndi gawo la ndondomekoyi pamene tikuyang'ana kufalitsa chizindikiro chathu ku East Africa, kotero inde, tikuyang'ana ku Rwanda, Uganda, ndi mayiko ena kuti tipeze zomwe tingabweretse kumisikayi komanso zomwe misikayi ingabweretse kwa ife. Pakali pano tilibe zilengezo zilizonse zoti tipange; kwatsala pang'ono kuchita zimenezo, koma tikuyang'anitsitsa derali.

Intercontinental ndiye amagwiritsa ntchito mahotela ambiri padziko lonse lapansi, sichoncho?

Bambo Phil Kasselis: Izi nzoona; tili ndi zipinda zopitilira theka la miliyoni m'malo athu osiyanasiyana, mahotela opitilira 3,600 padziko lonse lapansi, ndipo ndife mtundu wapamwamba kwambiri wa nyenyezi zisanu wokhala ndi mahotela opitilira 5 a Intercontinental padziko lonse lapansi.

Ndiye mukufuna kupita kuti kuchokera pano, kukhala pamwamba pamenepo?

Bambo Phil Kasselis: Chomwe chili chofunikira kwambiri kwa ife ndi kukhala ndi hotelo yoyenera pamalo abwino, kotero kuti chiwerengero chenicheni cha mahotela kapena zipinda sichokhachokha. Makamaka kuno ku Africa, ndikofunikira kuti tidziwe eni ake omwe timachita nawo bizinesi nthawi yayitali. Cholowa chathu ku Africa chili ndi mizu yolimba kwazaka makumi ambiri tsopano, m'magawo ena ofunikira amayiko ofunikira. Ntchito yanga ndikuyang'ananso ku Africa, zomwe tachita zaka 5 zapitazi, ndipo mwachitsanzo, mayiko monga Nigeria kapena Angola adatulukira mwadzidzidzi ndi zofuna zowonjezera za mahotela a 5-star.

Ndi dera liti lomwe likukula kwambiri - Africa, Asia, Middle East, Europe, America?

Bambo Phil Kasselis: Kukhalapo kwathu kwakukulu kudakali ku US, koma misika yomwe ikubwera monga China yapititsa patsogolo kukula m'zaka zaposachedwa, monganso ku Middle East ndi Africa. Mwachitsanzo, ku China, tili kale ndi mahotela pafupifupi 100 omwe akugwira ntchito pompano, ndipo ambiri akukonzekera, zomwe zimatipangitsa kukhala oyendetsa mahotela ambiri padziko lonse lapansi m'dzikolo. Middle East ndi Africa, nawonso, amaonedwa kuti ndi madera okulirapo ndipo, ndithudi, tikutsata mipata yofalitsa malonda.

Kodi mungatsatire kutsogozedwa ndi mitundu ina yapadziko lonse lapansi monga Fairmont kapena Kempinski mumsika wamahotelo ndi safari?

Bambo Phil Kasselis: Osati kwenikweni, sicholinga chathu kusamukira ku malo ochitirako tchuthi kapena malo a safari. Cholinga chathu chachikulu chimakhalabe ma brand athu omwe alipo. Pali zovuta zambiri potipangira bizinesi ku Africa, ndipo [tikufuna] kuyang'ana kwambiri kukhala ndi mahotela ofunikira m'malo ofunikira kudera lonselo. Malo ogona ogona a Safari komanso malo ochitirako tchuthi angatichotsere chidwi chathu pabizinesi yathu yayikulu, pomwe timayang'ana kwambiri makasitomala athu kuchokera kumakampani ndimakampani, aboma, ogwira ntchito m'ndege, ndi apaulendo osangalala. Kutengera mawonekedwe amtundu, zitha kubweretsa zotsatira zazikulu za halo, koma kuchokera ku bizinesi yokha, zimakhala zomveka kwa ife kumamatira kunjira yathu yayikulu.

Mudali ndi malo ku Mombasa, pagombe pomwe, nthawi yapitayo. Pali mwayi uliwonse woti mubwererenso kumeneko?

Bambo Phil Kasselis: Kukhazikitsa malo ochitirako tchuthi m'malo ngati Mombasa kapena Zanzibar kungadalire kwambiri kuchuluka kwa zipinda, koma mukunena zowona, tinali ku Mombasa nthawi yapitayo, ndipo ngati mwayi utapezeka, tikanayang'ana. Siziyenera kukhala Intercontinental, titha kusankha Holiday Inn kapena Crowne Plaza, komanso chofunikiranso ndi kukula. Kwa kampani ngati yathu, sikutheka kugwiritsa ntchito hotelo yokhala ndi zipinda 50, 60, kapena 80. Timaperekedwa kuti tiyang'ane zinthu zambiri zoterezi, zina mwazo malo abwino kwambiri ogona, koma m'makiyi oterowo, sizomveka kwa ife. Payenera kukhala phindu la mtengo kwa eni ake, ndipo tingayang'ane pa chiwerengero chochepa cha zipinda kuti tikwaniritse izi kwa iwo. Njira imodzi apa ingakhale ma franchise, pomwe eni ake amayang'anira hoteloyo, ndipo timawapatsa machitidwe, chifukwa chake sizingathe ndipo siziyenera kuchotsedwa kwathunthu.

Mukuganiza kuti ndi chiyani chomwe chimakusiyanitsani ndi omwe akupikisana nawo padziko lonse lapansi?

Bambo Phil Kasselis: Ife ku IHG tili ndi cholowa chochuluka, mbiri yakale yopita kutali mu bizinesi yochereza alendo, ndipo Intercontinental monga chizindikiro, tsopano ili ndi zaka zoposa 50. Bwererani ku masiku a Pan Am pamene Intercontinental inali yawo, ndipo tinapanga Intercontinental Hotels kulikonse kumene Pan Am ankawulukirako masiku amenewo. Izi zimatipatsa chiyembekezo padziko lonse lapansi, pokhala mpainiya wa mtundu wapadziko lonse wa mahotela apamwamba. Ku Africa, tili ndi malo athu ogwirira ntchito ku Nairobi, ndipo takhala ku Africa kwa zaka makumi ambiri, zomwe zimatipatsa chidziwitso chochuluka komanso chidziwitso cha misika yam'deralo m'mayiko ambiri omwe timagwira nawo ntchito. Timamvetsetsa zomwe zimafunika kuti tigwire ntchito ku Africa. ; sikuti kungoyika dzina panyumba koma kupanga ndi kukonza zomanga, kuphunzitsa antchito, kuwasunga, kugwira ntchito ndi oyang'anira am'deralo, ndipo tikukhulupirira kuti tili ndi malire kuposa omwe akupikisana nawo pano.

Kodi Intercontinental Hotels ili pati ndi maudindo amtundu wa anthu monga nzika zamabizinesi? Kodi mungapereke zitsanzo zomwe mumachita mwachitsanzo ku Kenya?

Bambo Karl Hala: Cholinga chathu chachikulu ndi madera athu komanso chilengedwe chathu, kulikonse komwe timagwirira ntchito (IHG). Chaka chatha, tinatembenukira ku chithunzi chobiriwira pamene tidachepetsa kwambiri mphamvu ya hoteloyo poyambitsa zida zamakono, kusintha kwathunthu kwa mababu opulumutsa mphamvu, ndi kulimbikitsa alendo kuti agwiritse ntchito magetsi mochepa komanso zimitsani magetsi akuchipinda chonse akatuluka (akuwonjezera olembawo kuti mafiriji samakhudzidwa ndi kugwiritsa ntchito master switch monga momwe tawonera posachedwa mukakhala ku Intercontinental Hotel ku Nairobi). Uwu ndi ntchito yapadziko lonse lapansi, yomwe ikuchitikanso ku Africa, inde, ndipo ikugogomezera malingaliro athu akampani ndi cholinga chobwezera chilengedwe. Kugwiritsa ntchito mphamvu pang'ono ndikwabwino - ndizabwino pazachuma komanso zabwino zachilengedwe. M'malo mwake, abale aku hotelo ku Kenya adalandira lingaliro pambuyo pa kupambana kwathu, kotero iyi ndi nkhani yabwino kwa ife kuti titsogolere ntchitoyi. Tilinso ndi mgwirizano ndi National Geographic, ndipo uthenga wochokera ku mgwirizanowu ndi wakuti: kubwezera kumadera. Izi zimathandiza kusunga zikhalidwe, kuzikweza ndi kuzipatsa mphamvu, kaya ndi njira zotetezera chilengedwe, kupereka madzi akumwa aukhondo, kapena zovuta zina zomwe anthu oyandikana nawo ali nazo.
Kutsatira malamulo ndi malamulo akumaloko nakonso ndikofunikira kwambiri kwa ife, ndipo, kwenikweni, timatsatira mfundo yogwiritsa ntchito bwino machitidwe ndi miyezo yapadziko lonse lapansi pazomwe timachita, ndipo gawo lathu lamkati mwazachilengedwe ndi chitetezo ndilofunika kwambiri izi.

Anawonjezera Phil Kasselis panthawiyo: Ndife bungwe lochokera ku UK, ndipo malamulo ndi malamulo athu ku UK ndi okhwima kwambiri ndipo ngakhale tikuchita malonda padziko lonse lapansi, timamvera malamulo aku UK ndikulemekeza ndikukhazikitsa kulikonse komwe tili. Chofunika kwambiri, ogwira ntchito athu onse amamvetsetsa malingalirowa, ndipo kulikonse komwe mungapite ndikuwafunsa, amawonetsa malingaliro athu pamayankho awo.

Polankhula za ogwira ntchito, mahotela ena ali ndi kuchuluka kwa ogwira ntchito. Nanga bwanji njira yanu kwa antchito anu, ndipo phindu lanu ndi lotani?

Bambo Karl Hala: Chiwongoladzanja cha antchito athu ndichochepa kwambiri. Ku Nairobi tili ndi ubale wabwino kwambiri ndi antchito athu, komanso m'mahotela ena omwe ndikuyang'anira. Ogwira ntchito athu nthawi zambiri amakhala okondwa komanso okhutira, malingaliro awo ndi apamwamba, ndipo tapanga izi chifukwa ali ndi chiyembekezo chantchito, amapeza mwayi wopita patsogolo, ndipo njira zathu zophunzitsira zamkati zimapatsa antchito athu zida zonse ndi luso lomwe angafunikire kuti achite osati awo okha. perekani ntchito moyenera komanso mwachidwi koma amawapatsa mwayi kuti akule nafe. Mukakhala ndi antchito okondwa, mumakhala ndi alendo okondwa, ndizosavuta.

Anawonjezera Phil Kasselis: Timalimbikitsa antchito athu kuti azikhala mkati mwa dongosolo la IHG, ndipo timawapatsa maphunziro okhazikika komanso zolimbikitsa kuti atero. Omwe akufuna kulowa nawo IHG atha kuwona pa www.ihgcareers.com zomwe timapereka komanso momwe timaphunzitsira ndikuyang'anira chitukuko cha ntchito yawo, kotero iyi si ntchito chabe koma kusankha ntchito kwa moyo wonse. M'malo mwake, zambiri mwazinthu zazing'ono zomwe tikuwona ndikusinthira luso kudzera mwa ogwira ntchito omwe apita ku hotelo yongotsegulidwa kumene, yomwe nthawi zambiri imayendera limodzi ndi kukwezedwa. Kukula kwathu ku Africa mwachitsanzo, Karl atha kugwiritsa ntchito ndikuwerengera ogwira ntchito omwe adawaphunzitsa kudutsa mahotela omwe alipo potsegula malo atsopano, tili ndi zida zochitira izi, ndipo magulu ena ambiri amahotelo amapeza kuti ndizovuta, chifukwa samatero. khalani ndi zosankha izi mukayang'ana malo atsopano, hotelo yatsopano. Nthawi zambiri, gawo la hotelo ndi limodzi la anthu oyenda kwambiri, ndipo tili ndi mwayi kuti ambiri mwa antchito athu ofunikira atsalira nafe, makamaka ku Africa komwe izi ndizofunikira kwambiri.

Ndiye popanga makadi anu oyang'anira, muli ndi antchito aluso komanso ophunzira bwino omwe akufuna kusamukira nanu kumalo atsopano?

Bambo Karl Hala: Ndi mmene zilili!

Kodi mukugwirizana mpaka pati ndi makoleji am'mahotelo am'deralo ndi masukulu akuhotelo ndipo kodi dongosolo lanu lophunzitsira ndi lotani kwa oyambitsa ntchito mwachitsanzo?

Bambo Karl Hala: Ndinali woyesa mayeso pa koleji ya Kenya Utalii nthawi yapitayo. Maphunziro kwa ine, kwa ife, ali pamwamba pa ndondomeko, akhala ndipo adzakhalabe choncho, ndipo mapulogalamu athu amakampani ndi chitsanzo chabwino cha filosofi yathu pano. Mapulogalamu athu amkati amayendetsedwa ndi akatswiri m'magawo awo a ukatswiri, kaya pa luso la utsogoleri, pa malonda, pa dipatimenti iliyonse mu hotelo; ndipo pulogalamu yathu yophunzitsira kasamalidwe imayang'ananso kwambiri pa utsogoleri, kumanga pamaziko a maphunziro apadera omwe adakhalapo kale. Kuonjezera apo, timagwira ntchito, ndithudi, pafupi ndi mabungwe ophunzitsira, achinsinsi komanso aboma, popeza ambiri mwa antchito athu amachokera ku masukulu ndi makoleji otere. Nditha kusankha Kenya Utalii College ndi Abuja School for Hospitality training, kutchula ziwiri zokha. Timagwira nawo ntchito limodzi ndi aphunzitsi awo kuti apange maphunziro ndi zomwe zili mumaphunzirowa, zomwe zimapindulitsa ife ndi iwo, chifukwa amatha kuphunzitsa anthu omwe atha kuyamba kugwira ntchito mu hotelo mosasamala. Wina akangoyamba nafe, pamakhala zosankha zosinthira mwachitsanzo kuchokera kugawo la zipinda kupita ku ofesi mwachitsanzo, ndipo wina atha kukwera masitepe ndikukhala manejala wamkulu, kuti mipata yonse ikhalepo ndipo omwe akufuna kupezerapo mwayi atha kutero. . Hotelo iliyonse ili ndi dipatimenti yake yophunzitsira, komanso gulu lonse la maphunziro. M'malo mwake, IHG ili ndi masukulu akeake pano ophunzitsa ogwira ntchito komwe amapeza ziphaso ndi madipuloma, zomwe sizikudziwika ndi ife komanso mahotela ena. Iwo amadziwa khalidwe limene timapanga kumeneko.

Anawonjezera Bambo Phil Kasselis: Kumanja; tili ndi sukulu, mwachitsanzo, ku Cairo yopangidwa ndi m'modzi wa eni athu ndikuyendetsedwa ndi ife, komwe timaphunzitsa antchito pazofunikira zolowera, kugwira ntchito ngati oyang'anira zipinda, operekera zakudya, ophika, ndi zina zambiri komanso kupereka maphunziro apamwamba kwa iwo. kufunafuna ziyeneretso zapamwamba, ndithudi. Tilinso ndi sukulu yofananira ku China komwe ndikofunikira kuti tiphunzitse ogwira ntchito momwe timaganizira kuti ndi zofunika kuti tiyambe kugwira ntchito m'mahotela athu, ndipo pakadali pano tikuyang'ana kukhazikitsa masukulu ofanana ku Saudi Arabia, chifukwa ku Gulf kuli tsopano. ndondomeko yovomerezeka yomwe ikugwiritsidwa ntchito kuti itenge anthu ogwira ntchito, kudutsa Gulf, choncho tifunika kuchitapo kanthu ndikupereka zipangizo zophunzitsira achinyamata. Zindikirani, ndi 95 peresenti ya ogwira ntchito ku hotelo yathu yomwe tikukamba pano, ndipo ndipamene pali zovuta, kukhala nawo pamwamba pa masewera awo. Mwachitsanzo, kutsegula hotelo ku Nigeria komwe kulibe dziwe la anthu ophunzitsidwa bwino lomwe likupezeka, mukatsegula hotelo ndipo muyenera kulemba antchito 600, muyenera kuwaphunzitsa nokha, chifukwa amaposa kuchuluka kwa masukulu aku hotelo akumaloko. . Mukatsegula hotelo ya Intercontinental kulikonse ku Africa, ndipo alendo anu amalipira ndalama zoposa US$300 pausiku, samayembekezera chilichonse chachifupi kuposa ungwiro ndi miyezo yofananira yomwe amapeza kwina kulikonse m'mahotela athu, ndipo sizigwira ntchito kukupatsirani zifukwa zomveka. zangotsegulidwa kumene kapena chifukwa ano ndi malo ovuta kupeza antchito ophunzitsidwa. Makasitomala athu sasamala zowiringula. Amadziwa kuti akalowa pakhomo pathu akulandira miyezo ndi ntchito za Intercontinental. Izi ndizovuta zomwe taphunzira kuthana nazo, mwina kuposa mahotela ena ambiri, chifukwa cha ubale wathu wautali ndi Africa komanso cholowa chathu pantchito zamahotelo pano.

Anawonjezera Bambo Karl Hala: Mukuwona, tinayamba kumvera antchito athu, kuti titsimikizire kuti tikatsegula hotelo ndife okonzeka, ogwira ntchito ali okonzeka, ndipo tapeza zambiri kuchokera ku zomwe antchito athu adawona ndi malingaliro awo, malingaliro opangidwa. , kukonza mautumiki athu, kuti tithe kutsegula hotelo yatsopano pamene zonse zakonzeka panthawiyo. Izi zachititsanso kuti pakhale ndondomeko yowunikira nthawi zonse, osati kamodzi pachaka pafupifupi ngati mwambo, koma pano ndi ife izi zakhazikika, chifukwa tinaphunzira ubwino wake, kukhala odziwa nthawi zonse komanso pamwamba pa zinthu.

Anawonjezera Bambo Phil Kasselis: Makampani akuluakulu ambiri padziko lonse lapansi ali ndi zida zowunikira kuti awonetsere nkhani zina, ntchito, ndi zina zotero, ndipo ndi ife, ndithudi, osati kungoyambira chabe, phindu ndi kutayika, ndi zina zotero. ndemanga zothandizira; tchulani ndemanga za 360 kapena kafukufuku wokhudzana ndi ogwira ntchito, ogwira ntchito athu angathe, kudzera pa intaneti, mosadziwika bwino kuyika zomwe akumana nazo, kuunika kwawo, ndi ndemanga zawo zamachitidwe, kotero nthawi zonse timakhala ndi chida chamtengo wapatali chozindikira malo omwe angakhale ovuta. hotelo ndipo amatha kuchitapo kanthu pakapita nthawi kuti asinthe ngati kuli kofunikira. Chifukwa chake tidapitilira zofufuza za alendo ndikuwonjezera zofufuza za ogwira nawo ntchito pazosankha zomwe oyang'anira athu amapeza kuti aziwona momwe akugwirira ntchito.

Zikomo, abambo, chifukwa cha nthawi yanu komanso zabwino zonse pazantchito zanu zokulitsa ku Africa komanso makamaka Kum'mawa kwa Africa komwe titha kuchita ndi Intercontinental Hotels, Crowne Plazas, kapena Holiday Inns.