Zochokera ku Doha Qatar Airways ali ndi ntchito zabwino kwambiri kumwamba koma sakupatsa mphamvu malo oimbira foni kuti athe kuthana ndi zovuta zamakasitomala.
Likulu la Dubai Emirates ikutsatira kwambiri ndege yachiwiri ya UAE ku Abu Dhabi, National Carrier ya United Arab Emirates, etihad.
Qatar Airways nthawi zonse imapereka kwa okwera omwe akufunafuna ntchito zabwino kwambiri, makamaka akamakwera ndege kapena kalasi yoyamba.
Chifukwa chake, ndizovuta kumvetsetsa chifukwa chomwe ntchito zoperekedwa ndi malo oyitanitsa maora 24 zikusoweka kumbuyo kwa chithandizo chamakasitomala opangidwa ndi ndege monga United Airlines.
Othandizira ma call center alibe mphamvu zothandizira bwino, makamaka pamene ndege yasokonezedwa ndi kuyimitsidwa kapena kuyimitsa njira. Othandizira omwe ali m'malo oyimbira foni amakhala ku India ndipo amayankha kutengera mfundo zovuta kuziganizira zokhazikitsidwa ndi oyang'anira Qatar Airlines.
Chifukwa chachiwiri Qatar Airways ikulephera kukhala ndege ya 5-star ndi pamene wokwera akuyenda pa tikiti yoperekedwa ndi bungwe la ndege la bungwe limodzi la mgwirizano wa dziko limodzi, monga American Airlines, kapena bungwe loyendetsa maulendo.
Nazi zomwe ndakumana nazo posachedwa, zogawana eTurboNews wofalitsa Juergen Steinmetz.
Steinmetz ndi Platinum Executive zowulutsira ndi American Airlines komanso 1K zowulutsa ndi United Airlines. Awa ndi magulu apamwamba a ndege zonse ziwiri. American Airlines ndi gawo la mgwirizano wa dziko limodzi, ndipo United Airlines ndi gawo la Star Alliance. Iye anati:
"Ndege yanga yaposachedwa kwambiri pa Qatar Airways idanditenga kuchokera ku Kathmandu, Nepal, kupita ku Doha, Qatar, mukalasi labizinesi kenako kalasi yoyamba kuchokera ku Doha kupita ku Dubai, UAE.
"Ndinafika ku Qatar Airways yoyang'anira bizinesi nthawi yake 4:00 pm paulendo wanga wa 6:00 pm kupita ku Doha ndipo ndinali kuyembekezera kukakhala usiku umodzi ku Qatar.
“Chifukwa cha mkhalidwe wanyengo, ndege yobwerayo sinathe kutera ku Kathmandu ndipo inatumizidwanso ku Calcutta. Izi zinachitidwa pazifukwa zachitetezo ndipo zinali zomveka.
“Zinatenga nthawi yoposa ola limodzi zitadziwika kuti ndegeyo sinathenso kuwuluka kuchokera ku Calcutta kupita ku Kathmandu kuti ikamalize ulendowu madzulo omwewo.
"Antchito a Qatar Airways anali ochezeka pondiperekeza kumalo ochezera a bizinesi pabwalo la ndege la Kathmandu kuti ndikadikire zambiri zamakonzedwe a hotelo ndi ndege ina. Ndinaletsa hotelo yanga ku Doha ndipo ndinkafuna kulumikiza tsiku lotsatira ku Dubai mwachindunji.
"Atadandaula kwa wothandizira malo ochezeramo maulendo atatu pa 3 yotsatira mpaka maola atatu, adanditengera pansi kuti ndikalankhule ndi wothandizila wa Qatar Airways.
"Qatar Airways yangomaliza kusamalira okwera onse azachuma ndikundisiya, wokwera bizinesi, pomaliza. Ndinauzidwa kuti ndegeyo inyamuka masana otsatira. Ndidafotokoza kuti silingakhale lingaliro labwino chifukwa ndiphonya usiku wachiwiri kuti ndikafike komwe ndikupita, Dubai.
“Ndidapeza mkulu wapa station akunyamula zikwama pansi. Anandipezera malo ogona ndikundisungitsa paulendo wapaulendo wamaola 5. Ndinavomera.
"Ndinanyamulidwa m'galimoto yodzaza kupita ku Radisson Hotel ndi anthu ena ambiri a QR. Ku Radisson Hotel, ndinaona chikwangwani chosonyeza kuti ndege yochedwayo inyamuka mofulumira kuposa mmene ndinauzira pabwalo la ndege. Kunyamuka paulendo wa pandege woyambirira kukanandidula maola atatu kuti ndidikire.
"Ndidayang'ana Qatar Airways ndipo ndidapeza nambala yafoni yaku US. Nditaimba foni, anandifunsa nambala yanga yosungitsira, nambala ya pasipoti, nambala ya foni (ndili ndi zingapo), ndi nambala ya kirediti kadi (ndili ndi makadi ambiri). Kudali kufunsa mafunso omwe mumangoyembekezera munkhani yaumbanda.
“Pomaliza, wothandizira adati sangandisungirenso buku kapena kundichitira chilichonse chifukwa tikiti yanga idaperekedwa ndi American Airlines. Anati ndimayenera kuyimbira American Airlines.
"Ndege ikasokonezedwa ku United Airlines, ndimatha kulankhula ndi desiki langa la 1K mosavuta kapena kupeza njira zina zandege pa pulogalamu ya United Airlines, zomwe zimandilola kusungitsanso buku ndikudina pang'ono.
“Kufikira pamzere wa pulatinamu wa American Airlines ku United States kumatenga nthawi yayitali. Nditadikirira, ndinauzidwa kuti ndiyenera kulankhula ndi Qatar Airways chifukwa inali ndege yawo.
"Ndidapeza mbiri yanga patsamba la Qatar Airways, koma idawonetsa maulendo olakwika.
"Ndinayimbiranso Qatar Airways ndikufunsidwa kwa mphindi 10 kuti wothandizira aloledwe kuyang'ana mbiri yanga.
“Ananena kuti adandisungitsa nthawi ya 11:00 koma analibe tikiti yokwerera. Tikiti sinasinthidwe. Ndi American Airlines yokha yomwe ingachite izi. Panthawiyo, ndinasiya, ndikugona, ndipo ndinaganiza zokwera ndege yoyamba.
"Desk yakutsogolo ku Radisson Hotel sinafune kundilola kuchoka chifukwa Qatar Airways sinatsimikizire kuti ndinali paulendo wapaulendo woyamba. Kenako ndinaumirira kuti ndichoke mu hoteloyo pambuyo poti kalaliki wakutsogolo atalephera kufikira wothandizila wa Qatar Airways.
"Qatar Airways idagwiritsa ntchito zowerengera zitatu pabwalo la ndege la Kathmandu, zonse zidadziwika kuti ndi zachuma, popanda kauntala yosiyana yamabizinesi.
“Ndinadikirira ndikukwera ndege yoyamba. Inali nthawi yake, ndipo panalibe vuto ndi tikiti yanga ya American Airlines.
"Utumiki wa m'boti unali wabwino kwambiri, ndipo maola 5 m'chipinda chochezera kalasi yoyamba ku Doha anali osangalatsa kwambiri." Utumiki wapabwalo unali wabwino kwambiri, ndipo maola 5 m'chipinda chochezera kalasi yoyamba ku Doha anali osangalatsa kwambiri.
"The chipinda chochezera choyamba ndi yayikulu komanso yabata ndipo ili ndi ntchito yabwino kwambiri komanso chakudya chabwino; ili ndi nyumba yosungiramo zinthu zakale zachisilamu, sitolo yachinsinsi yopanda ntchito, komanso malo abizinesi athunthu okhala ndi zipinda zochitira misonkhano.
"Ndinadabwa kuti Qatar Airways tsopano ikugulitsa 'spa experience' m'chipinda chochezera ngati ntchito yolipira.
"Ndinali m'chipinda chochezeramo choyamba ku Doha mwezi watha, ndikulumikizana ndi Riyadh kuchokera ku Los Angeles.
"Qatar Airways idanyamula anthu kupita kundege. Poganiza kuti izi zinali zofanana, ndinadikirira mpaka mphindi yomaliza, koma kusamutsidwa koteroko sikulinso gawo la utumiki woyamba. Ndinathamangira kuchipata, ndili wokondwa kutenga mandimu anga.
"Komabe, poyerekezera malo anga ochezeramo komanso zomwe ndakumana nazo pankhondo, ntchito ya Qatar Airways inali yosangalatsa ya nyenyezi zisanu. Malo oimbira foni akumva ngati chizunzo chotsika mtengo cha 5-star.
"Ndikadasankhabe Qatar Airways Q-Suite pa ndege iliyonse. Ndizodabwitsa kuti Qatar Airways sidzafunanso kusintha malo oimbira mafoni kukhala nyenyezi 5 kwa okwera ndi omwe angakhale makasitomala atsopano.
"Ndimasiya zomwe ndakumana nazo ndi ntchito zotsika mtengo za American Airlines ndi malo oimbira foni nkhani ina."
