KLM yadziwika ndi European Cockpit Association (ECA), yomwe imayimira oyendetsa ndege a 40,000 ku Europe konse, monga ndege yotsogola yogwirira ntchito, yokhala ndi mikhalidwe yabwino yogwirira ntchito komanso ubale wolimba wapantchito, ndikukwaniritsa zokhutiritsa za 97%, zomwe zimaposa za ngwazi m'mbuyomu, Air France, pa 94%.
Ndege zina zomwe zidalandira maudindo apamwamba kuchokera ku European pilots' Social Rating of Airlines ndi Icelandair (92%), Widerøe (91%), Austrian Airlines (84%), ndi TAP (84%), pomwe TAP ikukumana ndi kukwera kwakukulu ndi 15%. mu kukhutitsidwa.
Bungwe la Social Rating of Airlines likufuna kupititsa patsogolo kuwonekeratu pokhudzana ndi momwe oyendetsa ndege amagwirira ntchito, kuwathandiza kupanga zisankho zodziwa bwino ntchito.
Kuonjezera apo, imagwira ntchito ngati chofotokozera kwa apaulendo omwe amazindikira kuti ulendo wochokera kumalo A kupita kumalo B umaphatikizapo zambiri kuposa mtengo wa tikiti; imakhudzanso anthu omwe ali pautumiki.
Ndege zagawidwa m'magulu asanu: Social Excellence, Social Partner, Social Nkhono, Social Misfit, ndi Social Junk. Maguluwa amachokera ku kuwunika kwa oyendetsa ndege pazinthu zofunika kwambiri monga momwe moyo wantchito ukuyendera, mikhalidwe ya ntchito, ndi mgwirizano wapantchito.
Kafukufuku waposachedwa wachokera ku mayankho ochokera kwa oyendetsa ndege opitilira 6,000 ku Europe konse, omwe adasonkhanitsidwa mu Meyi.
Captain Otjan de Bruijn, Purezidenti wa ECA, anati: “Monga woyendetsa ndege, ndimazindikira kufunika kochitira zinthu mwachilungamo komanso kuti zinthu ziziyenda bwino. Kupambana kwa KLM kukuwonetsa kuchita bwino kwa mgwirizano pakati pa oyang'anira ndi mabungwe. Komabe, kuchepa kwachikhutiro kwa chaka chino kukukhudza, ndipo tiyenera kuyesetsa kuti pakhale miyezo yabwino m'makampani onse. "
Kafukufuku wa chaka chino akuwonetsa kuchepa kwa chikhutiro chonse pakati pa onyamula ambiri poyerekeza ndi kope lapitalo. Oyendetsa ndege amati kutsika uku kudachitika chifukwa cha nthawi yayitali yogwira ntchito, kutsika kwamitengo, komanso kukambirana kwantchito kutsatira mliri wa COVID-19. Ngakhale kuti ndege zina zayamikiridwa chifukwa cha maphunziro awo, ambiri akupitiriza kukumana ndi zovuta kusunga oyendetsa ndege kwa nthawi yaitali.
Mwachitsanzo, Ryanair (42%) ikuwonekabe ngati "mwala wolowera" kwa oyendetsa ndege, ngakhale yapita patsogolo pang'ono, kuwongolera kuchoka ku "Social Misfit" kupita ku "Social Snail." Wizz Air imakumana ndi zovuta zosunga zofananira, monga zikuwonetseredwa ndi mayankho oyendetsa ndege. Ngakhale kuti ndegeyo imalimbikitsa kupita patsogolo kwachangu pantchito, malo ake odana ndi mgwirizano wapangitsa kuti pakhale gulu la "Social Misfit".
Pamapeto otsika, Buzz (23%) ndi SmartLynx (20%) adatsutsidwa kwambiri. SmartLynx idadzudzulidwa chifukwa chosakhazikika pakukonzekera komanso malipiro ochepa, pomwe oyendetsa ndegewo adanenanso kuti ndegeyo imagwiritsa ntchito mabungwe ogwira ntchito kunja kwa EU kuti alepheretse malamulo. Buzz, yolemedwa ndi machitidwe odzilemba ntchito komanso kuyimira kosakwanira kwa ogwira ntchito, ikupitiriza kukumana ndi zovuta mu ubale wake wogwira ntchito. Discover Airlines adalowa mu Social Rating ndi kukhutitsidwa ndi 65%. Ngakhale kuti idapeza zabwino zonse, idachita bwino m'maubwenzi apantchito, makamaka chifukwa cha kusayenda bwino kwaposachedwa.
Malinga ndi mlembi wamkulu wa ECA, kafukufukuyu ndi wodzutsa makampani. Ngakhale kuti ndege zina zikuyenda bwino, ambiri sakukwaniritsabe mfundo za chikhalidwe cha anthu.Cholinga cha ECA ndi kuwunikira machitidwe oyamikirika komanso mbali zomwe zimadetsa nkhawa kuti oyendetsa ndege ndi okwera athe kupanga zisankho zodziwa bwino.