Kuphwanya kwakukulu kwa database idanenedwa ndi Marriott Hotels and Resorts pa chizindikiro chawo cha Starwood pa November 30. Panthawiyi, njira za Marriott Security zinali zowonekera padziko lonse lapansi zomwe zinachititsa kuti akuluakulu a boma padziko lonse achitepo kanthu motsutsana ndi hotelo yaikulu kwambiri padziko lonse lapansi. Zowopsa za PR zakhala zikuchitika kwa Marriott zomwe zidapangitsa kuti mtunduwo ukhale wosalankhula popewa mayankho atolankhani.
Lero a Marriott adadziwitsa onse omwe angakhale ozunzidwa komanso alendo opezeka ku hotelo zaupanduwu pazomwe amachitcha "chochitika chachitetezo". Imelo imafotokozera anthu omwe angachititsidwe zaumbanda, makasitomala a Marriott omwe ali ndi mbiri mu network ya Starwood Hotels ndi Resort:
Pa Seputembara 8, 2018, a Marriott adalandira chenjezo kuchokera ku chida chachitetezo chamkati chokhudza kuyesa kupeza malo osungirako alendo a Starwood. Marriott adalumikizana mwachangu ndi akatswiri achitetezo kuti adziwe zomwe zidachitika. Marriott adaphunzira pakufufuza kuti pakhala pali mwayi wopezeka pa intaneti ya Starwood kuyambira 2014. Marriott posachedwa adapeza kuti gulu losavomerezeka lidakopera ndikulemba zambiri, ndipo adachitapo kanthu pochotsa. Pa Novembara 19, 2018, a Marriott adatha kubisa zomwe zidali ndipo adatsimikiza kuti zomwe zidalipo zidachokera munkhokwe ya Starwood yosungira alendo.
Marriott sanamalize kutchulanso zidziwitso zobwerezedwa m'nkhokwe, koma akukhulupirira kuti ili ndi chidziwitso cha alendo pafupifupi 500 miliyoni omwe adasungitsa malo ku Starwood. Pafupifupi 327 miliyoni mwa alendowa, zambiri zikuphatikiza dzina, adilesi yamakalata, nambala yafoni, imelo adilesi, nambala ya pasipoti, zambiri za akaunti ya Starwood Preferred Guest (“SPG”), tsiku lobadwa, jenda, kufika ndi kunyamuka, tsiku losungitsa, ndi zokonda zoyankhulirana. Kwa ena, chidziwitsocho chimaphatikizanso manambala amakhadi olipira ndi masiku otsiriza a makadi olipira, koma manambala amakhadi olipira adabisidwa pogwiritsa ntchito Advanced Encryption Standard encryption (AES-128). Pali zigawo ziwiri zofunika kuti decrypt manambala khadi malipiro, ndipo panopa, Marriott sanathe kuletsa kuthekera kuti onse anatengedwa. Kwa alendo otsalawo, zambiri zimangotchula dzina komanso zina monga ma adilesi, imelo, kapena zina.
Marriott adanena za nkhaniyi kwa apolisi ndipo akupitiriza kuthandizira kufufuza kwawo. Kampaniyo ikudziwitsanso akuluakulu oyang'anira.
Marriott akumva chisoni kwambiri ndi zomwe zinachitika. Kuyambira pachiyambi, tidasuntha mwachangu kuti tisunge zomwe zidachitikazo ndikufufuza mozama mothandizidwa ndi akatswiri odziwa zachitetezo. Marriott akugwira ntchito molimbika kuti awonetsetse kuti alendo athu ali ndi mayankho a mafunso okhudza zambiri zawo ndi tsamba lodzipatulira komanso malo oyimbira mafoni. Tikuthandizira zoyesayesa zazamalamulo ndikugwira ntchito ndi akatswiri otsogola achitetezo kuti tichite bwino. Marriott akugwiritsanso ntchito zofunikira kuti athetse machitidwe a Starwood ndikufulumizitsa zowonjezera chitetezo pamanetiweki athu.
Marriott watenga njira zotsatirazi kuti zikuthandizeni kuyang'anira ndi kuteteza zambiri zanu:
Odzipereka Call Center
Marriott wakhazikitsa malo oimbira odzipereka kuti ayankhe mafunso omwe mungakhale nawo okhudza chochitikachi. Malo oyimbira foni akupezeka m'zilankhulo zingapo. Malo athu odzipatulira odzipatulira akhoza kukhala ndi mawu okweza poyamba, ndipo tikuyamikira kuleza mtima kwanu. Chonde onani info.starwoodhotels.com kuti mumve zosintha zilizonse zamakina athu olumikizirana nawo. Maulalo a call center ndi:
Country | Phone | nthawi & masiku | ||
Australia | 1-800-270-917 | 24 Maola | Mon - Sun | |
Austria | 0800-281462 | 0900 - 2100 CET | Mon - Sun | |
Belgium | 0800-708-43 | 0900 - 2100 CET | Mon - Sun | |
Brazil | 0-800-724-8312 | 0900 - 2100 Brasilia ST | Mon - Sun | |
Canada | 877-273-9481 | 0900-2100 EST | Mon - Sun | |
China | 4001839188 | 0900 - 1800 China ST | Mon - Sun | |
China | + 86 20 38157000 | 0900 - 1800 China ST | Mon - Sun | |
France | 0805-080216 | 0900 - 2100 CET | Mon - Sun | |
Germany | 0800-180-1978 | 0900 - 2100 CET | Mon - Sun | |
India | 000-800-050-1531 | 24 Maola | Mon - Sun | |
Italy | 800-728-023 | 0900 - 2100 CET | Mon - Sun | |
Japan | 0120901011 | 0900 - 1800 Japan ST | Mon - Fri | |
Japan | + 81 3 5423 6539 | 0900 - 1800 Japan ST | Mon - Fri | |
New Zealand | 0800-359805 | 24 Maola | Mon - Sun | |
Mexico | 01-800-099-0742 | 0900 - 2100 EST | Mon - Sun | |
Russia | 8-800-100-6925 | 0900 - 2100 Moscow | Mon - Sun | |
Singapore | 800-492-2405 | 24 Maola | Mon - Sun | |
Korea South | 007988171758 | 0900 - 1800 Korea ST | Mon - Fri | |
Korea South | + 81 3 4334 2202 | 0900 - 1800 Korea ST | Mon - Fri | |
Spain | 900-905407 | 0900 - 2100 CET | Mon - Sun | |
Switzerland | 0800-561-876 | 0900 - 2100 CET | Mon - Sun | |
United Arab Emirates | 8000-3201-34 | 0900-2100 Gulf | Mon - Sun | |
UK | 0-808-189-1065 | 0800 - 2000 GMT | Mon - Sun | |
USA | 877-273-9481 | 0900 - 2100 EST | Mon - Sun |
Marriott adayamba kutumiza maimelo mosadukizadukiza pa Novembara 30, 2018 kwa alendo omwe akhudzidwa omwe ma imelo awo ali m'nkhokwe ya Starwood yosungira alendo.
Marriott akupatsa alendo mwayi wolembetsa ku WebWatcher kwaulere kwa chaka chimodzi. WebWatcher imayang'anira masamba apaintaneti pomwe zidziwitso zamunthu zimagawidwa ndipo zimatulutsa chenjezo kwa ogula ngati umboni wazomwe wogula wapeza. Chifukwa cha malamulo ndi zifukwa zina, WebWatcher kapena zinthu zina zofananira sizikupezeka m'maiko onse. Alendo ochokera ku United States amene amamaliza kulembetsa ku WebWatcher adzapatsidwanso chithandizo cha katangale komanso chithandizo cha kubweza kwaulere.
Gawo ili m'munsili likupereka zambiri zazomwe mungachite. Ngati muli ndi mafunso okhudzana ndi chidziwitsochi ndikulembetsa ku WebWatcher (ngati chilipo m'dziko/dera lanu), chonde pitani info.starwoodhotels.com.
Mitundu ya Starwood ikuphatikizapo: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton ndi Design Hotels. Katundu wa Starwood wodziwika ndi nthawi (Sheraton Vacation Club, Westin Vacation Club, The Luxury Collection Residence Club, St. Regis Residence Club, ndi Vistana) akuphatikizidwanso.
Mosasamala komwe mukukhala, m'munsimu muli njira zina zowonjezera zomwe mungatenge.
Sinthani mawu anu achinsinsi pafupipafupi. Osagwiritsa ntchito mawu achinsinsi ongoganizira mosavuta. Osagwiritsa ntchito mawu achinsinsi omwewo pamaakaunti angapo.
Unikaninso ziganizo zamaakaunti anu olipira paakaunti yanu yolipirira kuti mwachita zosaloledwa ndipo lipoti nthawi yomweyo kubanki yomwe idapereka khadi yanu.
Khalani tcheru ndi anthu ena omwe akufuna kusonkhanitsa zidziwitso mwachinyengo (zomwe zimadziwika kuti "phishing"), kuphatikizanso maulalo amawebusayiti abodza. Marriott sangakufunseni kuti mupereke mawu achinsinsi anu pafoni kapena imelo.
Ngati mukukhulupirira kuti ndinu amene adaberedwa kapena kuti mbiri yanu yagwiritsidwa ntchito molakwika, muyenera kulumikizana ndi akuluakulu azamalamulo nthawi yomweyo.
Tikukumbutsani kuti nthawi zonse ndikofunikira kukhala tcheru pazachinyengo kapena kubedwa zidziwitso powunikanso malipoti aakaunti yanu ndi malipoti aulere pazochitika zilizonse zosaloledwa. Mutha kupeza lipoti lanu langongole, kwaulere, kamodzi pa miyezi 12 iliyonse kuchokera kumakampani atatu aliwonse omwe amapereka malipoti angongole. Kuti muyitanitsa lipoti lanu lapachaka laulere, chonde pitani www.mukowoa.com kapena imbani foni yaulere pa 1-877-322-8228. Zambiri zolumikizirana ndi makampani atatu opereka malipoti a ngongole padziko lonse lapansi ndi izi:
Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111 |
Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742 |
TransUnion, PO Box 2000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 |
Ngati mukukhulupirira kuti ndinu amene mwaberedwa kapena muli ndi chifukwa chokhulupirira kuti zambiri zanu zagwiritsidwa ntchito molakwika, muyenera kulumikizana ndi Federal Trade Commission nthawi yomweyo ndi/kapena ofesi ya Attorney General m'boma lanu. Mutha kupeza zambiri kuchokera kumagwerowa za njira zomwe munthu angachite kuti apewe kuba zidziwitso komanso zambiri za zidziwitso zazachinyengo komanso kuyimitsidwa kwachitetezo. Muyeneranso kulumikizana ndi akuluakulu azamalamulo amdera lanu ndikulemba lipoti lapolisi. Pezani kopi ya lipoti la apolisi ngati mutafunsidwa kuti mupereke makope kwa omwe akukongoza kuti akonze zolemba zanu. Zambiri zolumikizana ndi Federal Trade Commission ndi izi:
Federal Commission Trade, Consumer Response Center, 600 Pennsylvania Avenue, NW Washington, DC 20580, 1-877-IDTHEFT (438-4338), www.ftc.gov/idtheft
Ngati ndinu wokhala ku Connecticut, Maryland, Massachusetts, North Carolina, kapena Rhode Island, mutha kulumikizana ndikupeza zambiri kuchokera kwa loya wamkulu wa boma lanu pa: |
|
Ngati ndinu wokhala ku Massachusetts kapena Rhode Island, dziwani kuti motsatira malamulo a Massachusetts kapena Rhode Island, muli ndi ufulu wotumiza ndi kulandira lipoti la apolisi. Mulinso ndi ufulu wopempha kuti chitetezo chizimitsidwe. |
Ngati ndinu wokhala ku West Virginia, muli ndi ufulu wofunsa kuti mabungwe opereka malipoti ogula padziko lonse lapansi aike “zidziwitso zachinyengo” mufayilo yanu kuti adziwitse omwe angakhale akungongole ndi ena kuti mwina mwabedwa, monga momwe tafotokozera m'munsimu. Mulinso ndi ufulu kuyimitsa chitetezo pa lipoti lanu la ngongole, monga tafotokozera pansipa. |
Zidziwitso Zachinyengo: Pali mitundu iwiri ya zidziwitso zachinyengo zomwe mungaike pa lipoti lanu la ngongole kuti mudziwitse anthu omwe akungongolani kuti mwina mwaberedwa—chidziwitso choyambirira ndi chenjezo lotalikirapo. Mutha kufunsa kuti chenjezo loyamba lazachinyengo liyikidwe pa lipoti lanu la ngongole ngati mukukayikira kuti mwakhalapo, kapena mwatsala pang'ono kukhala, wobedwa. Chenjezo loyamba lazachinyengo limakhala pa lipoti lanu la ngongole kwa masiku osachepera 90. Mutha kukhala ndi chenjezo lotalikirapo pa lipoti lanu la ngongole ngati mudakhalapo kale ndi mbiri yakuba ndi umboni woyenerera. Chenjezo lotalikirapo lazachinyengo limakhala pa lipoti lanu la ngongole kwa zaka zisanu ndi ziwiri. Mutha kuyika chenjezo lazachinyengo pa lipoti lanu langongole polumikizana ndi bungwe lililonse mwamabungwe atatu adziko lonse omwe amapereka malipoti angongole. |
Ngongole Zimayimitsa: Muli ndi ufulu woyika chiwongolero cha ngongole, chomwe chimadziwikanso kuti chitetezo chachitetezo, pa fayilo yanu ya ngongole, kwaulere, kuti musatsegule ngongole yatsopano m'dzina lanu popanda kugwiritsa ntchito nambala ya PIN yomwe imaperekedwa kwa inu. pamene muyambitsa kuzizira. Kuyimitsidwa kwachitetezo kudapangidwa kuti kuletsa omwe angakupatseni ngongole kuti asapeze lipoti lanu langongole popanda chilolezo chanu. Mukayimitsa chitetezo, omwe angakhale ongongoleredwa ndi ena ena sangathe kupeza lipoti lanu langongole pokhapokha mutayimitsa kwakanthawi. Chifukwa chake, kugwiritsa ntchito kuzizira kwachitetezo kungachedwetse mwayi wanu wopeza ngongole.
Palibe malipiro oyika kapena kukweza chitetezo chowumitsa. Mosiyana ndi chenjezo lachinyengo, muyenera kuyimitsa padera pa fayilo yanu yangongole pakampani iliyonse yopereka malipoti angongole. Kuti mudziwe zambiri ndi malangizo oletsa chitetezo, funsani gulu lililonse lopereka malipoti angongole pamaadiresi omwe ali pansipa: |
|
Kuti mupemphe kutsekedwa kwachitetezo, muyenera kupereka izi: |
|
Mabungwe opereka malipoti angongole ali ndi tsiku limodzi labizinesi mutalandira pempho lanu pafoni yaulere kapena njira zamagetsi zotetezedwa, kapena masiku atatu ogwira ntchito mutalandira pempho lanu kudzera pa imelo, kuti ayimitse chitetezo pa lipoti lanu langongole. Mabungwe obwereketsa ngongole akuyeneranso kukutumizirani chitsimikiziro cholembedwa mkati mwa masiku asanu abizinesi ndikukupatsani nambala yapaderadera ("PIN") kapena mawu achinsinsi kapena zonse ziwiri zomwe mungagwiritse ntchito kuti mulole kuchotsedwa kapena kukweza kuzizira kwachitetezo.
Kuti mukweze kuyimitsidwa kwachitetezo kuti mulole gulu linalake kapena munthu kuti apeze lipoti lanu langongole, kapena kukweza chitetezo kwa nthawi yodziwika, muyenera kupereka pempho kudzera pa nambala yafoni yaulere, njira zamagetsi zotetezedwa. kusungidwa ndi bungwe lopereka malipoti angongole, kapena potumiza pempho lolemba kudzera pamakalata okhazikika, ovomerezeka, kapena usiku wonse kwa mabungwe omwe amapereka malipoti angongole ndikuphatikiza chizindikiritso choyenera (dzina, adilesi, ndi nambala yachitetezo cha Social) ndi nambala ya PIN kapena mawu achinsinsi operekedwa kwa inu inu anaika chitetezo amaundana komanso chizindikiritso cha mabungwe kapena anthu mukufuna kulandira lipoti ngongole kapena nthawi yeniyeni mukufuna lipoti ngongole likupezeka. Mabungwe opereka malipoti angongole ali ndi tsiku limodzi labizinesi atalandira pempho lanu kudzera pa telefoni yaulere kapena njira zamagetsi zotetezedwa, kapena masiku atatu ogwira ntchito mutalandira pempho lanu kudzera pamakalata, kuti akweze kuyimitsidwa kwachitetezo kwa mabungwe omwe azindikiridwa kapena kwanthawi yodziwika. Kuti muchotse kuyimitsidwa kwachitetezo, muyenera kutumiza pempho kudzera pa nambala yafoni yaulere, njira yamagetsi yotetezedwa yosungidwa ndi bungwe lopereka malipoti angongole, kapena potumiza pempho lolemba kudzera pamakalata okhazikika, ovomerezeka, kapena ausiku kwa ngongole iliyonse mwa atatuwo. maofesi ndikuphatikizanso chizindikiritso choyenera (dzina, adilesi, ndi nambala yachitetezo cha Social) ndi nambala ya PIN kapena mawu achinsinsi operekedwa kwa inu mutayimitsa chitetezo. Mabungwe obwereketsa ali ndi tsiku limodzi labizinesi mutalandira pempho lanu pafoni yaulere kapena njira zotetezedwa zamagetsi, kapena masiku atatu ogwira ntchito mutalandira pempho lanu kudzera pa imelo, kuti muchotse kuzizira. |
Fair Credit Reporting Act: Mulinso ndi ufulu pansi pa lamulo la federal Fair Credit Reporting Act, lomwe limalimbikitsa kulondola, chilungamo, ndi zinsinsi zamafayilo a mabungwe opereka malipoti ogula. Bungwe la FTC latulutsa mndandanda waufulu woyamba wopangidwa ndi FCRA (https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf), ndipo nkhaniyo ikunena za anthu omwe akufuna kudziwa zambiri kuti apite ku www.ftc.gov/credit. Mndandanda wa FTC wa ufulu wa FCRA umaphatikizapo: |
|
Ngati Ndiwe Mutu Wa data ya European Union, ndipo mukufuna kudandaula kwa Data Protection Authority, mutha kulumikizana nawo pa: |
|
Ngati Ndinu Wokhala ku Canada, ndipo mukufuna kudandaula kwa chinsinsi chanu, mutha kulumikizana nawo pa: |
|
|