Ananenanso kuti ndizomwe zimayambitsa mabizinesi ochita bwino komanso mafakitale padziko lonse lapansi.

Bambo Bartlett anali kupereka Adilesi Yotsegulira ku Jamaica Customer Service Service Association (JaCSA) Virtual Service Excellence Conference lero (October 5, 2022). Mtumikiyo adalankhula pamutuwu: "Chikhalidwe Chachisamaliro: Chothandizira Padziko Lonse la Jamaica Zochita Zoyendera. "

Pogogomezera kufunika kwa ntchito yabwino yamakasitomala pakukula kwa bizinesi iliyonse, Bambo Bartlett anagogomezera kuti “njira yokhayo kuti bizinesi iliyonse kapena makampani azitukuka ndi kukwaniritsa ndi kupitirira zomwe makasitomala amayembekeza mwa ntchito yabwino. Komabe, nditengapo gawo lina. Njira yokhayo yoti dziko ndi anthu ake apite patsogolo ndikudzipereka kwa anthu pagulu lonse la chikhalidwe cha ntchito zabwino kwambiri. ”

Ananenanso kuti: "Kuchita bwino komanso kuchita bwino kwambiri ndizomwe zidzayendetse mbali zonse za anthu, chuma, mafakitale, maphunziro, zaumoyo ndi zokopa alendo."

Nduna yowona za zokopa alendo idatsindikanso kuti kuchita bwino kwa ntchito ndikofunika kwambiri kuti ntchito zokopa alendo komanso chuma cha pachilumbachi chiziyenda bwino. “Kudzipereka kwathu pantchito yabwino kwathandiza kuti ntchito yathu yokopa alendo ibwerere mmbuyo mwachangu kuposa momwe tidanenera poyamba. Choncho, kuwonjezera apo, zathandizanso kupititsa patsogolo chuma cha dziko,” adatero.

Mtumiki Bartlett anatsindika kuti:

"Ngakhale malonda athu okopa alendo amadziwika kuti ndi abwino kwambiri padziko lonse lapansi, ndikutha kwathu kupereka ntchito zabwino kwambiri nthawi zonse komanso zinthu zabwino zomwe zimatisiyanitsa ndi mpikisano. Ichi ndichifukwa chake 42% yathu yobwerezabwereza kuchuluka kwa alendo. ”

M'mawu omwewo adatsutsa ogwira nawo ntchito kuti apite patsogolo pazantchito zabwino zamakasitomala, ndikuwonjezera kuti ndi momwe angadziwire kuchuluka kwa mabizinesi awo. Iye anati “ngati kuchita bwino kwa ntchito ndiko kutsogolera kwa phindu ndi kukula kwa zokopa alendo; ngati ndiye chosiyanitsa chachikulu mubizinesi ndiye njira zathu zothandizira ziyenera kupitilira zomwe alendo amayembekezera. Iyi ndi njira yokhayo yoti makampaniwa azindikire zomwe angathe komanso kuti okhudzidwa nawo apindule nawo. ”

Bambo Bartlett adatsindikanso kuti "ngati kuchita bwino kwautumiki ndiko maziko a gawo lathu la zokopa alendo, ndipo zokopa alendo ndi injini ya chuma cha dziko, ndiye kuti tiyenera kusiya zonse kuti tiwonetsetse kuti tikupanga chikhalidwe cha chisamaliro chomwe chimatsimikizira chilumba chathu chokongola. imasungabe udindo wake monga malo okonda mpikisano padziko lonse lapansi. ”

Pokumbutsa Msonkhanowo kuti "zokopa alendo ndi ntchito ya aliyense," Mtumiki Bartlett adanena kuti "ngakhale mgwirizano pakati pa Boma ndi ogwira nawo ntchito m'mafakitale ndi kofunika kwambiri kuti pakhale chitukuko chokhazikika, tifunika kugula kuchokera kwa anthu onse a ku Jamaica ngati tikufuna kuwonetsetsa kuti khalidwe, miyezo. ndipo kukhulupirika kwa zokopa alendo kumasungidwa,” akuwonjezera kuti “kugula kumeneku n’kofunika, chifukwa, pomalizira pake, pamene zokopa alendo zipambana ndiye kuti tonsefe timapambana.”

Msonkhanowu, womwe uli mu gawo lake la 19 chaka chino, ukuyembekezeka kukopa anthu opitilira 1,500 Jamaica, Diaspora ndi ku Caribbean konse. Mu 2008, JaCSA idathandizira kuti Yemwe Ali Governor General, Pulofesa Kenneth Hall alengeze sabata lathunthu la Okutobala chaka chilichonse ngati Sabata la National Customer Service (NCSW). Chaka chino JaCSA ikukondwerera NCSW kuyambira October 2-8, pansi pa mutu wakuti "Kukondwerera Ubwino wa Utumiki: Kulamulira Chikhalidwe Chachisamaliro."

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Bartlett also stressed that “if service excellence is the bedrock of our tourism sector, and tourism is the engine of the national economy, then we must pull out all the stops to ensure that we create a culture of care that ensures our beautiful island retains its position as a globally competitive destination of choice.
In reminding the Conference that “tourism is everyone's business,” Minister Bartlett expressed that “while the partnership between Government and industry stakeholders is central to sustained growth, we need the buy-in from all Jamaicans if we are to ensure that the quality, standards and integrity of our tourism product are maintained,” adding that “this buy-in is crucial, because, ultimately, when tourism wins then we all win.
“Although our tourism product is recognized as among the finest in the world, it is our ability to consistently deliver excellent service and a quality product that sets us apart from the competition.