Delta Air Lines ndi Aeromexico: Kupanga mayendedwe osayenda

Delta Air patsamba ndi bwenzi lake la Joint Cooperation Agreement Aeromexico akuyang'ana kwambiri kupatsa makasitomala awo chidziwitso chokhazikika pamene akuyenda pakati pa ndege ziwirizi. Makasitomala opitilira 3.2 miliyoni a Delta ndi Aeromexico amalumikizana ndi netiweki yodutsa malire chaka chilichonse ndikupanga ulendo wopanda msoko ndikofunikira. Choncho, poyang'ana mbali zonse za ulendo wa makasitomala pamodzi, ndikugwiritsa ntchito luso lamakono kuti apititse patsogolo chidziwitso cha digito, ndege ziwirizi zakhazikitsa maziko opindulitsa makasitomala omwe amagawana nawo pogwirizanitsa katundu, ndondomeko ndi ntchito.

Kodi oyendetsa ndege amapeza bwanji njira zosasinthika?

Zonse zimayamba ndi teknoloji. Zida zamakono zikapanda kuyankhulana, makasitomala amakumana ndi mipata muutumiki. Kuwonetsetsa kuti maulendowa ndi opanda zopinga zaukadaulo ndi sitepe yoyamba yowonetsetsa kuti mukuyenda bwino kuyambira pomwe mukusungitsa, komanso mumayendedwe aliwonse omwe ndege zimalumikizana kuti zithandizire makasitomala panjira.

"Ndege ziwirizi zimaperekedwa kwa makasitomala apamwamba kwambiri padziko lonse lapansi ndipo tachotsa 83% ya kusiyana kwa mautumiki pakati pathu, kuonetsetsa kusasinthasintha kwa machitidwe ndi mautumiki - zomwe ndizofunikira kwambiri kuti tigwirizane popanda nkhawa," adatero Jeff Moomaw. Managing Director wa Delta - Alliance Experience. "Makasitomala athu ogwirizana tsopano atha kugula matikiti azinthu zomwe tazilemba m'makina athu onse, kusungitsa mipando yawo, kupezerapo mwayi wotumizirana mauthenga aulere m'botimo komanso kuwona momwe zinthu ziliri pamapazi awo."

Kupititsa patsogolo luso la makasitomala

• Njira yosungitsa yolumikizidwa kumakampani awiri a ndege, ndikutha kuwona zomwe zikuperekedwa ndi kupezeka kwanthawi yeniyeni ndi mitengo, komanso kusankha mipando.

• Kwa apaulendo pafupipafupi, tsopano pali kuzindikirika kwa anthu osankhika panthawi yoyenda komanso mwayi wopeza ndalama zambiri komanso mwayi wogwiritsa ntchito pakati pa ndege ziwirizi.

• Makasitomala omwe adalembetsa mu pulogalamu ya TSA Pre-Check tsopano chizindikirochi chisindikizidwe pa ziphaso zawo zokwerera akamayenda ndi ndege iliyonse - kupulumutsa nthawi ndi nkhawa pamzere wachitetezo cha eyapoti pamene makasitomala akulowa, kulumikiza kapena kutuluka ku United States.

• Akatswiri osungitsa malo a ndege tsopano atha kupeza, kusungitsanso matikiti ndi kutulutsanso matikiti pogwiritsa ntchito mawonekedwe a SkyTeam Rebooking, kwa makasitomala omwe amayenda ndi aliyense mwa mamembala ena 18 a SkyTeam, m'mphindi zochepa chabe kasitomala akakumana ndi vuto laulendo.

• Kwa apaulendo amakampani, Delta ndi Aeromexico adayambitsa pulogalamu ya Corporate Priority, yomwe imapatsa apaulendo amakampani phindu lokhazikika padziko lonse lapansi. Zopindulitsazi zikuphatikizapo kuzindikira cheke, kukwera patsogolo, kubwezeretsa ntchito zofunika kwambiri, kukana kukwera ndi chitetezo chotsikirapo.

• Oyendetsa ndege tsopano atha kugawana zambiri zonyamula anthu kuti apereke chithandizo mogwirizana ndi malamulo ang'onoang'ono komanso othandizira apadera omwe sakugwirizana nawo, komanso njira zomwe adagwirizana pazinyama zomwe zikuyenda mnyumbamo.

• Malo ogwirira ntchito limodzi ku Mexico City Airport amaperekanso ntchito zabwino komanso kuwongolera bwino ntchito.

"Ku Aeromexico ndi Delta tili ndi masomphenya omveka bwino kuti titha kukhala njira yoyamba pamsika wodutsa malire," adatero Andrés Castañeda, Chief Digital and Customer Experience Officer ku Aeromexico. "Ndi maulendo opitilira ndege chikwi pa sabata, ndi ntchito yathu kupereka mwayi kwa makasitomala athu ogwirizana. Pamodzi ndi Delta, takwaniritsa zolinga zazikulu zomwe zimachokera ku ndondomeko ndi ndondomeko zogwirizanitsa, matekinoloje ndi kupanga magulu akugwira ntchito pafupi, kotero tikhoza kupatsa makasitomala athu ulendo wogwirizana ndi zosowa zawo. Ngakhale kuti tachita zambiri, tikufuna kuwamvetsa bwino, kupitirizabe kukweza khalidwe lawo, ndi kuwapatsa mankhwala osiyana kwambiri. "

Zomwe zikubwera kwa makasitomala mu 2020

• Kuthekera kolowera mwachisawawa kudzera pamawebusayiti ndi mapulogalamu andege

• Kupititsa patsogolo luso lotsata thumba

• Kulankhulana musanayambe ulendo wandege wosonyeza mmene bwenzi lanu linayendera pa ndege, kuti makasitomala adziwe zomwe angayembekezere akamayendera ndege zonse ziwiri.

• Mapindu owonjezera omwe ali patsogolo pamakampani

Oyendetsa ndege azigwiranso ntchito limodzi kuti amvetse bwino kukhutitsidwa kwamakasitomala kudzera mu kafukufuku wophatikizana pambuyo paulendo, womwe udzakhazikitsidwe mwezi uno. Ndemangazi zithandiza kuti m'tsogolomu mugwiritse ntchito luso lazopangapanga ndi zinthu zomwe zingapindulitse makasitomala komanso kuthandizira makampani opanga ndege kuti achepetse madandaulo amakasitomala.