HotelBeds Imayambitsa Chatbot Olivia Kuti Athandizire Kusungitsa Pa intaneti

Malo ogona, Kampani ya TravelTech, yabweretsa zatsopano ndi zida. Izi cholinga chake ndi kuthandiza makasitomala kuthana ndi kufunikira kwaulendo panyengo yatchuthi yachilimwe. Zina mwazoperekazi ndi chatbot yatsopano komanso njira yotsatsira mahotelo yomwe cholinga chake ndi kuwongolera kusungitsa ndi kufunsa mafunso kwa ogwira nawo ntchito komanso othandizana nawo.

Bertrand Sava, Managing Director of Retail and Bedsonline at Hotelbeds, akuwunikira njira yomwe kampaniyo imayang'anira makasitomala komanso kudzipereka popereka chithandizo choyenera. Posachedwapa, Hotelbeds yakhazikitsa zinthu zochokera pa intaneti, kuphatikizapo chatbot Olivia. Zida izi zidapangidwa makamaka kuti zithandizire kuti ogwira ntchito paulendo ndi othandizana nawo azitha kuthandiza makasitomala awo. Ndi Olivia, Hotelbeds tsopano ikhoza kupereka chithandizo usana ndi usiku kwa makasitomala ake.

Malo ogona ikufuna kupititsa patsogolo ntchito zamakasitomala. Cholinga chake ndi kuthandizanso makasitomala ake kuti azitha kuyang'ana bwino zomwe zikuchulukirachulukira zoyenda nthawi yatchuthi yachilimwe. Izi zimachitika pogwiritsa ntchito ukadaulo monga ma chatbots ndi zida zopezeka pa intaneti.

Wothandizira watsopano Olivia amabwera ndi magwiridwe antchito osiyanasiyana kuti apititse patsogolo luso lamakasitomala. Olivia amatha kuwongolera makasitomala kudzera mu injini yosungitsa malo ya Bedsonline, kuwathandiza kupanga ndi kuyang'anira kusungitsa, kupereka zidziwitso pa zida monga The Compass, ndi kutumiza mawu. Chatbot imathandizanso othandizira kulembetsa ndi Bedsonline ndikukhala osinthika pazomwe zaperekedwa. Kuphatikiza apo, Olivia amathandizira othandizira ndi mafunso aukadaulo ndipo amapereka chitsogozo pazadzidzidzi komwe akupita. Panopa akupezeka kwa makasitomala a Bedsonline, Olivia posachedwa azipezeka kwa makasitomala onse a Hotelbeds m'miyezi ikubwerayi.