IATA imakhazikitsa pulogalamu ya Modern Airline Retailing

Bungwe la International Air Transport Association (IATA) lalengeza kukhazikitsidwa kwa pulogalamu ya Modern Airline Retailing kuti ipititse patsogolo kukhazikika kwamakasitomala komanso kupanga phindu pamakampani opanga ndege.

Kusinthaku kufulumizitsidwa ndi gulu la otengera ndege zapamwamba omwe azigwira ntchito limodzi IATA.

Otsatira a Consortium akuphatikizapo American Airlines, Air France-KLM, British Airways, Emirates, Finnair, Iberia, Lufthansa Group, Oman Air, Singapore Airlines ndi Xiamen Airlines.

M'malo amasiku ano, zomwe makasitomala amakumana nazo zimakhudzidwa ndi miyezo yakale, njira ndi ukadaulo wazaka zambiri ndipo makampani oyendetsa ndege amayenera kutengera njira zamakono zogulitsira zomwe zingapangitse kuti apaulendo apindule ndikuchepetsa zovuta zomwe zikuchulukirachulukira zowunikira zolembera zonyamula anthu.

Kugulitsa Ndege Zamakono kudzathetsa vutoli ndikumasula mwayi wopanga phindu posintha magawo a ndege kukhala dongosolo la "Offers and Orders" lomwe lidzafanane ndi zomwe ogulitsa ena ambiri amagwiritsa ntchito.

"Cholinga chathu ndikupangira phindu kwa apaulendo pokwaniritsa zosowa zawo. Tikudziwa kuti apaulendo amafuna chokumana nacho chosasinthika cha digito; ndipo amayembekezera utumiki wokhazikika mosatengera momwe anagulira ulendo wawo. Ndi mphamvu ya mgwirizano wapadziko lonse wamakampani otsogola a ndege omwe ali kumbuyo kwathu, zaka zingapo zikubwerazi zikuwona kusintha kofulumira komanso kokwanira kwa kasitomala, "atero a Muhammad Albakri, Wachiwiri kwa Purezidenti wa IATA, Financial Settlement and Distribution Services. 

Kusintha kupita ku Modern Airline Retailing 

Pulogalamu ya Modern Airline Retailing imamangidwa pazipilala zitatu:

Chizindikiritso cha Makasitomala

• Miyezo yamakampani, yomwe imakhazikika pamtundu wa One ID, imalola okwera kuwongolera ulendo wawo ndikugawana zidziwitso pasadakhale komanso njira yolumikizirana pabwalo la ndege potengera kuzindikira kwa biometric. Kuphatikiza apo, pulogalamuyi ilolanso ndege kuti zizitha kuwongolera njira zosiyanasiyana ndi ma touchpoints ndikuwoneka bwino kwa ogulitsa ena omwe akugwira nawo ntchito.  

Kugulitsanso ndi Offers

• Kupita patsogolo kuli kale bwino ndi malonda oposa 10 oyendayenda ochokera ku New Distribution Capability (NDC) interfaces; ndipo ndege zina zili kale ndi 30% yazosungitsa zomwe zikubwera kudzera ku NDC. Miyezo yamakampani ipitilirabe kusinthika pakusintha kwamunthu, mitengo yamitengo, mitolo kuphatikiza zinthu zina monga ma intermodal, ndi njira zolipirira digito. Apaulendo adzakhala ndi zosankha zambiri ndikuwona mtengo wathunthu wa zomwe zikuperekedwa, mosasamala kanthu kuti akugula kudzera pa webusayiti yandege kapena kudzera kwa wothandizira maulendo.

Kutumiza ndi Maoda

• Ndi Maoda, apaulendo sadzafunikanso kusinthana pakati pa manambala ofotokozera ndi zikalata (PNRs, ma e-tickets ndi Electronic Miscellaneous Documents) makamaka akamakumana ndi zosokoneza paulendo kapena kusintha kwamayendedwe. Miyezo yamakampani kuti ithandizire kusinthaku yapangidwa kale ngati gawo la projekiti ya ONE Order. Chotsatira ndi mndandanda wazinthu zonse zamakampani zomwe zidzalola ndege kuti ziwongolere zida zomwe zidakhazikitsidwa kale.

Ulendo Wothandizira Makampani

Chief Commercial Officer wa Swiss International Air Lines komanso membala wa Board Tamur Goudarzi Pour, adati: "Monga atsogoleri amakampani, ndege za Lufthansa Group zayendetsa ndikulowa nawo IATA Airline Retailing Consortium monga mamembala oyambitsa. Ndife odzipereka kwambiri ku pulogalamu yatsopano ya IATA Modern Airline Retailing ndipo tikukhulupirira kuti mgwirizanowu udzathandiza kwambiri kukwaniritsa zolinga zake, pamodzi ngati makampani. Kusintha kwamaganizidwe kumeneku mumgwirizano ndi kupanga mgwirizano ndi kwatsopano kumakampani athu ndipo kudzatsegula njira yaukadaulo wofunikira kwambiri kusiya machitidwe omwe adadziwika kale. Chifukwa chake, oyendetsa ndege a Lufthansa Gulu amatsika pang'onopang'ono pamalingaliro athu okhudzana ndi malonda amakono a ndege kuti apange phindu lenileni kwa makasitomala athu".

Director of Airline Retailing a Neil Geurin adati: "Kugulitsa ndege zamakono kumathandizira makasitomala kukhala osavuta komanso kumabweretsa malonda ndi ntchito zathu zapamwamba kwa makasitomala ambiri. Kumaliza kusintha kwa 100% Zopereka ndi Maoda sikukhala ntchito yophweka. Komabe, tili ndi chidaliro pakutha kwathu kukwaniritsa izi kwa makasitomala athu popeza makampani athu ali ndi mbiri yotsimikizika yazovuta zovuta komanso kupereka njira zatsopano. Ndife okondwa kugwira ntchito ndi anzathu onse, kaya ndi kampani yogawa padziko lonse lapansi, ogulitsa maulendo komanso makasitomala amakampani, kuti tigwiritse ntchito mphamvu zaukadaulo waukadaulo kuti makasitomala athu athe kudziwa bwino.

Wachiwiri kwa Wachiwiri kwa Purezidenti wa Oman Air - Revenue, Retail & Cargo Umesh Chhiber, adati: "Ndife okondwa kukhala gawo lakusintha kwamalonda amakono, consortium sidzagwira ntchito ndi ndege zokha komanso maukadaulo omwe ali ndi masomphenya omwewo. Oman Air imakhulupirira mwamphamvu kuti 100 % Zopereka ndi Maoda pamodzi ndi Oda IMODZI zingapindulitse bizinesi yonse yoyenda pokonzanso njira zakale ”.

Woyang'anira wamkulu wa Kasamalidwe ndi Malipiro ku Air Canada komanso Wapampando wa IATA Distribution Advisory Council Keith Wallis adati, "NDC yapereka mwayi waukulu kuti ndege zisinthe zinthu ndi ntchito zawo kuti zikhale zolimbikitsa makasitomala. Ndi chithandizo chochokera kumakampani amtundu wamtengo wapatali tsopano atha kuchitapo kanthu kuti akhale ogulitsa enieni amakono, malinga ndi zomwe kasitomala amakumana nazo.

"Ndege tsopano zitha kupanga Zopereka zatsopano zomwe zimayang'ana makasitomala. Pogwiritsa ntchito ma Orders, titha kupeputsa zonse zogula ndi kuyenda. Monga makampani, uwu ndi mwayi wosowa komanso wapadera wopanga masinthidwe osintha momwe timachitira bizinesi, "adatero Wallis.

“Kugula maulendo apandege pa intaneti kuyenera kukhala kosavuta monga momwe makasitomala amayembekezera. Ndipo pamene kusintha kuyenera kupangidwa mwina chifukwa chakuti mapulani oyendayenda asintha kapena pali zosokoneza, zimenezonso ziyenera kukhala zopanda msoko. Kuonjezera apo, m'dziko la Offers and Orders, ndege sizidzadaliranso machitidwe omwe amapangidwa motsatira ndondomeko za chikhalidwe ndi njira zomwe zimakhala zosiyana ndi maulendo a ndege, kulimbikitsa mpikisano watsopano kuti alowe mumsika, "adatero Albakri.

IATA ikuthandizira kusinthaku pothandizira kupititsa patsogolo miyezo yamakampani ndikuwonetsetsa kuti miyezo iyi, malangizo oyendetsera ntchito ndi zina zofunikira zikupezeka mosavuta kwa onse. IATA ikupitilizabe kuyanjana ndi onse omwe akuchita nawo unyolo wamtengo wapatali kuti awonetsetse kuti zowawa zaukadaulo zizindikirika ndikupangira njira zamakampani ngati zingatheke.